different layout error

Hi, I’m encountering the following problem, some products show a layout different from the one decided. I attach screen shots of the incorrect and correct layouts.

How can we solve it?

Attachments:

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add links:

correct layout: https://www.evangelistaliquori.it/prodotto/amaretto-cl-70/

wrong layout: https://www.evangelistaliquori.it/prodotto/punch-arancio-cl-70/

Hello,

Send me admin access via the private area so I can check the site settings.

Thank you for your time.

Kind Regards

I sent the credentials

Hello,

They are not working – https://take.ms/mTDMj, please update them.

Thank you in advance.

Kind Regards

Sent again

Hello,

It looks like the template of the product page is overridden somehow. May I disable 3rd party plugins for testing?

I look forward to hearing back.

Kind Regards

Good morning, which plugins? Since the site is online and there could be some problems, can’t you do a test differently?

Hello,

In general, you can clone your website and move it to the staging platform so I can investigate the issue there.

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Kind Regards

Unfortunately, the Aruba provider does not give me the possibility to create a subdomain for testing. Which plugins do you need to deactivate?

Hello,

I need to deactivate all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce

Kind Regards

By providing the provider’s credentials, can you extrapolate the database and the site for testing?

Or use a plugin like the following: https://wordpress.org/plugins/check-conflicts/

I wanted to specify that the layout of the products was correct in the domain in production, I attach the link https://evangelistaliquori.clasicahosting.com/

After the migration to the customer’s domain, we encountered the following problem

Hello,

Okay, I used that plugin for troubleshooting. After disabling all 3rd party plugins, it started to appear well – https://take.ms/JQQe2

Then I found that the “iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more” affects it – https://take.ms/yQsNc

Kind Regards

Does deactivating the iubenda plugin work? Or is it the scripts?

How can I insert iubenda scripts? Do you have any solution?

Hello,

That plugin overrides the product page structure, if you want to use that plugin and at the same time have a good appearance of the product page, contact the developers of that plugin and ask them how to deactivate that overriding.

Kind Regards

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