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Different pages for mobile and desktop view

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #293978

    mosallamy
    Participant

    Hello Xtemos,

    The homepage is different for both the mobile and desktop view. The one that I created is the desktop view, while the mobile view has an older version. Also whenever I update the homepage, only the desktop view is updated. I have attached the link to the website.

    Thanks!

    #294010

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Most likely you do not edit the mobile view of the header: https://xtemos.com/docs/woodmart/header-builder/header-responsive-settings/

    Also, make sure you are editing the proper header: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/ Different pages may have different headers.

    It the problem persists, please provide site admin access to the private area and advise which header you edit and which page you check.

    Best Regards

    #294059

    mosallamy
    Participant

    Thanks for the fast reply,

    • I did make sure that I choose the correct header
    • Also I edited the mobile view of the header, but homepage page header is not updated

    The problem is with the header only, rather the whole page is different and it only occurs in the home page and no other page.

    #294184

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #294649

    mosallamy
    Participant

    THe details are in the private area.

    #294682

    mosallamy
    Participant

    Hello there, I found that the problem is logged in and logged out users are redirected to two different homepages. The one that we want to keep the is the homepage that shows when the user is logged in.

    Thanks

    #294724

    Hello,

    Please check the credentials I cannot log in.

    Best Regards

    #294838

    mosallamy
    Participant

    Can you please confirm that it works?

    #294965

    Hello,

    Please provide the correct credentials, I cannot log in: https://gyazo.com/297877355be17490ef171f402cd7e88c

    Best Regards

    #294976

    mosallamy
    Participant

    I do not know why this problem happens, can you please try this new credentials?

    #295255

    mosallamy
    Participant

    Thank you for your support, we found the problem and it has been solved

    #295376

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)