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Disable scroll to top when selecting product variation on shop page

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #361286

    EyeMuse
    Participant

    Hello, Good day!

    Can you kindly help us disable the scrolling when selecting a product variation?
    Video: https://www.loom.com/share/067eb23fe7b745d1a6c32af74c555b66

    I already deactivated this setting – https://www.screencast.com/t/QliyZEMDwX, on the theme but still it is scrolling up.

    Can you kindly advise?
    Thank you so much!

    #361290

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #361335

    EyeMuse
    Participant

    Hello there,
    I already did a plugin conflict test on the site but still no luck.
    Also, the number of products on the shop is not displaying properly. It was set to 15 but only displays 14 on the first page. Can you check that also?

    I’ll attach the login of the staging site.

    #361382

    Artem Temos
    Keymaster

    Please, keep all plugins temporarily disabled so we can test this.

    #367632

    EyeMuse
    Participant

    Hello, Good day!

    I deactivated all plugins except for woocommerce, woodmart core, and elementor builder.
    Can you kindly check the issue, now?

    Thank you!

    #367634

    Artem Temos
    Keymaster

    Hello,

    Please, update the theme to the latest version and switch to the parent theme temporarily.

    Kind Regards

    #367911

    EyeMuse
    Participant

    Hello,

    Is there any other option other than updating the theme? I already tried updating the theme before and it broke the site layout and some of the other functionality. It would be a long work fixing it.

    Kindly advise, thank you!

    #367947

    Artem Temos
    Keymaster

    It is necessary to update the theme to check the problem. In this case, you need to create a staging development copy of your website. There, you will be able to do such kinds of experiments without any harm to your production website.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)