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Disabled Variations

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  • #114324

    audemedia
    Participant

    Hello,

    when I’m trying to disable a variation, it seems that working partially in front-end swatches.

    Here are the steps:

    1) the Enabled checkbox is unchecked in the specific variation of the product
    https://pasteboard.co/I6Bfznw.png

    2) when I am on frontend on archives (shop page, category) the disable variation, correctly, not displayed below the featured image. But when I choose to add a variation to the cart or in the single product page the variation still displaying (with a strange format of the image)

    archives: https://pasteboard.co/I6BhYpw.png
    single product: https://pasteboard.co/I6Bihn1.png

    It seems that somewhere you applied the code to hide disabled variations and somewhere you did not. Or it is something that I do not understand.

    Any help to hide the disabled variation from everywhere in the frontend?

    Thanks!

    #114373

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    We have two modes of attributes presenting: swatches and drop-down (default). When a variation has been disabled drop-down shows only default, enabled variation https://gyazo.com/9633419c8a7fdc4abf198671fffe34fe and https://gyazo.com/f123199c7781088f5da7988d52f4d1c9

    In the swatches mode, disabled variations are presented as swatches, however, these swatches are not selectable https://gyazo.com/45920c6c0180ee14251c6fd24a92745f

    So the swatches are just inactive.

    Please deactivate all the plugins not related to the theme, and switch to the parent theme if you are running the child one and check again, if the problem still remains, please provide your site admin access to the private area as well as the page URL with the problem.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)