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Disappear svg icons in the info box elements

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • July 24, 2020 at 9:26 am #213772

    prokreeger
    Participant

    After the last updates I have some problems with displaying svg icons in the info box element.

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    July 24, 2020 at 10:27 am #213776

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    July 24, 2020 at 10:43 am #213795

    prokreeger
    Participant

    Hello,

    Here you are))

    July 24, 2020 at 11:20 am #213815

    Artem Temos
    Keymaster

    Are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

    July 24, 2020 at 12:09 pm #213849

    prokreeger
    Participant

    Yep

    July 24, 2020 at 12:21 pm #213860

    Artem Temos
    Keymaster

    We see an error while trying to get SVG content using file_get_contents function in PHP https://gyazo.com/1bdf7e5900719193142fcff3b862d449
    Contact your hosting provider to check this from their side.

    July 27, 2020 at 9:13 am #214474

    prokreeger
    Participant

    Ok, I will contact my hosting provider and then will return to you back.

    August 7, 2020 at 9:59 am #217067

    prokreeger
    Participant

    Hi there,

    The problem was caused by wrong settings in SSL-certificate.

    Thanks for support.

    August 7, 2020 at 11:06 am #217093

    Artem Temos
    Keymaster

    You are welcome.

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