Disappearing images in different languages
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Good afternoon, I noticed that in the other languages different from Italian (the native one) some images are disappearing.
In the backend everything is ok.
Can you help me?
Thank you,
Max
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Hello,
Please insert the credentials into the Private content below the message area. We will take a close look at your settings.
Best Regards
Hello Elise,
In the private content you can find the credentials.
Thank you,
Max
Hello,
Please update all the plugins in Appearance > Install plugins https://gyazo.com/c38856abae8b33b12c7f8dc6b143ebce and check how they work.
Best Regards
Hi Elise,
I updated the plugin but nothing changes.
What can I do now?
Thank you
Hello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
Hello Elise,
I tried what you suggest and that’s the result, check the attached images.
In this case, what can I do? Do I have to contact the WPML assistants in your opinion?
Thank you
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Hello,
Please provide FTP. insert the credentials into the Private content below the message area.
Best Regards
Hello,
the problem has been solved by the WPML assistant.
Thank you,
Max
You are welcome! We are here to help.
Wish you a wonderful day!
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