Discount not showing

The discount for the product in the item is not displayed. On hover, only information about the product will be displayed, if it is at a discount, there is no label- home page demo –
https://woodmart.xtemos.com/megamarket/

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Hello,

Sorry to say but we have confirmed from the Test Site, the Sale Label with percentage is appearing fine.
Please check the Archive page yourself too: https://blackpearlspro.com/woodmart_support/shop/

The Demo link that you shared of Megamarket in that the Discount is also showing fine.

So, on your Site can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards

I send information, core and theme current version

Section

Hello,

The Product URL that you shared was showing the Product Discount fine: https://snipboard.io/Ik7bVQ.jpg

Also, the Discount is showing fine on the Product Hotspot section too on your Site: https://snipboard.io/webEXM.jpg

Please check back your Site after completely clearing browser and server cache.

Best Regards

Update page

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Hello,

Could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards

I deactivated all plugin. Label discount not display. Thanks

Hello,

I have confirmed from the development team, this is not possible yet in the theme to show the sale label on the hotspot product.

Best Regards.

Future update ? Thanks

Hello,

Yes, the team said they are working on this feature and will add to the theme in the future.

Best Regards.

2 Questions

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Hello,

I have confirmed from the developement team and they said that by default, sale labels on variable products show the largest discount among all the variations. It’s not a bug, so it is showing the correct percentage on the prodcut.

Best Regards

Thanks!

Hello,

Sorry but as I already told you that this is not a bug, you can check it with the WP default theme and Woocommerce Store Front theme as well, and you will find the same. So we will not solve or corrected it in the next theme update because this is not the issue, the default functionality of the theme.

I hope you can understand it.

Best Regards.

Tax text.

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Hello,

Right now, as we are seeing the Product page on your Site, it doesn’t show that Tax Text: https://snipboard.io/St6uIf.jpg

Best Regards

Yes, i have hidden tax text.

Hello,

So, can you please confirm if you are ok with that? Your issue seems to be resolved?

Or do you still want to show the Tax Text? If yes, then kindly enable that Tax Text again and then share us that specific Page URL showing that and we will try to look and provide you Custom CSS in this regard to adjust the Text if the CSS seems to be applicable here.

Best Regards

[Author]

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