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DISCOUNT NOT SHOWING

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  • #419564

    idan
    Participant

    SOMETHING IS REALLY CONFUSING COSTUMERS…
    WHEN A PRODUCT IS ON SALE AND DOES VARIATIONS IT’S NOT SHOWING THE GREY ORIGINAL PRICE AND THEN COSTUMERS THINK THAT THERE IS EXTRA DISCOUNT ON THE PRICE (LIKE IN THE RIGHT ITEM)..
    I WANT IT TO SHOW LIKE IN THE LEFT ITEM IN THE PIC….
    THANKS

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    #419603

    Hello,

    Sorry to say but for the Variable Products, by default it shows the Price Range so if the Discount is added on any of the available Variants, it would show the Discount Label like it is showing for the other Simple Products too. So, this is the default working of the Variable Products for the Discounts.

    So, what you can do in this regard is go to Dashboard > Theme Settings > Shop > Variable Products > Price > there make the toggle button ON for the option “Remove duplicate price for variable product”: https://woodmart.xtemos.com/theme-settings-tooltips/remove-duplicate-price-for-variable-product.gif

    In this way, it will hide the Price Range for Variable Products and hopefully it will work out for you !

    Best Regards

    #419605

    idan
    Participant

    ITS STILL DOESNT WORK……

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    #419766

    Hello,

    Sorry for the inconvenience caused.

    Actually, as we mentioned you earlier regarding the default appearance of the Variable Product that it shows the Price Range for a Variable Product. So, if any of the Variants have a Discount or Sale Price added on it, then it would show the Label on the Product as a whole if you preview it on the Shop or Category Pages.

    So, to overcome that you can use the Theme new feature of Show single variation . Using this feature, the Variants of a Product will appear as Individual Products and then the Discount Sale Label will show specifically on that Variant on which you want to show. Please check out the following Image from Test Site to get better idea: https://ibb.co/sQPh3qg

    Best Regards

    #419772

    idan
    Participant

    why this option is not showing to me?
    what should I do?
    should I update the theme?
    and if yes so how?

    #419819

    Hello,

    Yes, if your WoodMart Theme and WoodMart Core plugin is not updated to the latest version then you need to update them first and then check back the option again.

    To update the Theme, you can follow-up the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)