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Display error with WP bakery

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #135481

    Laurence27220
    Participant

    Hello,

    First of all excuse me, I use Google translation to write this post.

    When I activate WP Bakery there is a bug in the admin editor. I can not create a page anymore and sometimes I can not edit the information in the administration editor.

    How can I fix this problem?
    Thank you for your answers.
    Laurence

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    #135487

    Elise Noromit
    Keymaster

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and provide the site admin access to the private area.

    Best Regards

    #135525

    Laurence27220
    Participant

    Hello Elise,

    I have disabled plugins that are not related to the theme and added a user (help1 / Mdphelp1;).
    Is this what you asked me?

    #135567

    Elise Noromit
    Keymaster

    Hello,

    Yes, now please provide the site admin access to the private area: user id and password as well as login URL.

    Best Regards

    #135606

    Laurence27220
    Participant

    yes, sorry I did not put the url …

    #135661

    Elise Noromit
    Keymaster

    Hello,

    Reinstall the plugin: deactivate and delete the version and upload the fresh one from the forum profile.

    Best Regards

    #135719

    Laurence27220
    Participant

    I thank you Elise for your involvement but this solution does not work.
    I deleted WPBakery and Slider revolution and reinstalled these 2 plugins with the versions you put on my account.
    The creation of a page is still not possible (same picture as the one above)

    #135745

    Artem Temos
    Keymaster

    Send us your FTP access as well.

Viewing 8 posts - 1 through 8 (of 8 total)