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display problem
- This topic has 11 replies, 3 voices, and was last updated 5 years, 1 month ago by Artem Temos.
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March 9, 2019 at 10:36 pm #112037
jimmy-17ParticipantHello, I use the ultimate affiliate pro and ultimate membership pro plugins, when I access my wishist from my customer account, the wishlist button changes its name. (see video)
Could you fix this problem? Please, thank you.https://drive.google.com/file/d/1xMCM3leKLKIycfRoz3leyrlEAPzluysV/view?usp=sharing
March 10, 2019 at 8:18 am #112061
Elise NoromitMemberHello,
This is the issue of the plugins conflict which is not covered by our support. Please contact the plugin support of affiliate pro and ultimate membership pro plugins
Best Regards
March 11, 2019 at 11:20 am #112263
jimmy-17ParticipantHello, I contacted the author of the ultimate affiliate pro and ultimate membership pro plugins, he told me that the display inconsistency problem can only be solved with a small customization of the theme.
What should we do then?
March 11, 2019 at 2:50 pm #112297
Artem TemosKeymasterWhat kind of customization do they mean? This function works well without plugin then they influence this functionality somehow. We don’t know why it happens because we don’t know its codebase.
March 12, 2019 at 2:19 pm #112523
jimmy-17ParticipantHello, the problem comes from the theme (related to yith wishlist plugin) because when I install other wishlist plugins I don’t face this problem.
March 12, 2019 at 2:25 pm #112527
Artem TemosKeymasterYes, we don’t regret this. But the fact is that it happens with those plugins only. It means that they influence this functionality somehow. They said that some simple customization should be done, but what kind of changes do they mean?
March 12, 2019 at 2:38 pm #112535
jimmy-17ParticipantHello, here is the message provided to me by the author of the plugin:
” The process is pretty straight and based on Woo hooks.
If that theme manage Woo tabs in a different ways than Woo does it may creates inconsistent display but that’s beyond the UMP workflow and is more likely a custom approach from Theme side so they should know better where to looking for any issue.Thanks,
Alex
Indeed Team”March 12, 2019 at 2:59 pm #112540
Artem TemosKeymasterWe display it with the following code
https://gyazo.com/d1dee6e76d9cd631cc2d6e1bca0016a8
and it takes the title for wishlist page by ID https://gyazo.com/65da3daa42e07bb92cd32caf1fae97d9
File with this code is located in
woocommerce/myaccount/navigation.php
.So the problem is that the title or page ID is overridden somehow.
March 13, 2019 at 9:01 pm #112816
jimmy-17ParticipantHello, could you provide me with your email address so that I can forward it to the author of the plugin, you can communicate more easily. Please, thank you.
March 14, 2019 at 7:17 am #112839
Artem TemosKeymasterHere is my email xtemos.studio@gmail.com
March 14, 2019 at 10:33 pm #113050
jimmy-17ParticipantOk thank you
March 15, 2019 at 6:49 am #113073
Artem TemosKeymasterSorry, but this information doesn’t help you solve the problem. In this situation, we suggest you to hide that menu item if it doesn’t work well with third-party plugins like that.
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