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Displaying product attribute problem

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  • #574491

    szymon-0481
    Participant

    Hi

    I have a problem with displaying an attribute (“lange”).
    Despite the settings in Product attributes (screen “product_attributes_settings.PNG”), it displays a regular drop-down list in the product list (screen “lange_productlist.PNG”, red frame) and on the product page (screen “lange_productpage.PNG”, red frame).

    Interestingly, with identical settings in our other store, it is displayed correctly there (screen “lange_stronaproduktu_pl_ok.PNG”, green frame)

    Regards
    Szymon

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    #574503

    szymon-0481
    Participant

    Hi

    I previously sent a wrong screenshot of attribute settings. now the correct one is attached
    Access details in private.

    Regards
    Szymon

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    #574640

    Hung Pham
    Keymaster

    Hello szymon-0481,

    You need to define attributes from appropriate input in the settings of the product: https://prnt.sc/SgKJ1MdXGkz9 , not manually like in your case: https://prnt.sc/2crzlDONMZ7R

    If there’s anything else we can do, please get in touch.

    Kind Regards,

    #574947

    szymon-0481
    Participant

    Hi

    Which product is your screenshot from? We don’t have such attributes.
    I check the products with attributes and they all have the “Lange” attribute defined appropriately (screen, green frame)

    Regards
    Szymon

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    #575149

    Hung Pham
    Keymaster

    Hello szymon-0481,

    These screenshots are captured on my end to show you how to do that.

    Please provide URL of the mentioned product, so I can take a closer look.

    Kind Regards,

    #575290

    szymon-0481
    Participant

    Hi

    However, I showed you that it was done correctly (as you described).
    Here is an example product: https://schmiede.stahlco.de/flachstahl-kantengehaemmert-001-20×5-mm-1-6-m/
    You can find it in admin panel SKU: PL.001.205 and see that the “Länge” attribute is well defined.
    Moreover, with an identical configuration in our Polish store, it works properly (tiles with values ​​instead of a drop-down list) https://kute.kurek.pl/plaskownik-kuty-fakturowany-grawerowany-001-20×5-mm-odcinki-1-6-m/
    Moreover, it seems to me that this problem did not occured before. It appeared recently (but I can’t say when).
    Unfortunately, it is a common occurrence that the store changes even though I have not changed anything in it….

    note: if any of the links does not work, enter the “x” sign in it manually (in the browser’s address box). You have a problem with the forum and the “x” character in the messages is replaced with another (similar) one.

    Regards
    Szymon

    #575544

    Hung Pham
    Keymaster

    Hello szymon-0481,

    You need to enable Text swatch option for terms https://prnt.sc/XpZFG2xqUay8 of Länge attribute.

    I helped you to do that, please double check and you can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/

    Kind Regards,

    #575567

    szymon-0481
    Participant

    Hi

    OK, it works. Thank you. Please close the topic.

    Regards
    Szymon

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