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Displaying product attribute problem
- This topic has 7 replies, 2 voices, and was last updated 5 months, 3 weeks ago by szymon-0481.
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AuthorPosts
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June 21, 2024 at 2:48 pm #574491
szymon-0481ParticipantHi
I have a problem with displaying an attribute (“lange”).
Despite the settings in Product attributes (screen “product_attributes_settings.PNG”), it displays a regular drop-down list in the product list (screen “lange_productlist.PNG”, red frame) and on the product page (screen “lange_productpage.PNG”, red frame).Interestingly, with identical settings in our other store, it is displayed correctly there (screen “lange_stronaproduktu_pl_ok.PNG”, green frame)
Regards
SzymonAttachments:
You must be logged in to view attached files.June 21, 2024 at 2:55 pm #574503
szymon-0481ParticipantHi
I previously sent a wrong screenshot of attribute settings. now the correct one is attached
Access details in private.Regards
SzymonAttachments:
You must be logged in to view attached files.June 22, 2024 at 12:02 pm #574640
Hung PhamKeymasterHello szymon-0481,
You need to define attributes from appropriate input in the settings of the product: https://prnt.sc/SgKJ1MdXGkz9 , not manually like in your case: https://prnt.sc/2crzlDONMZ7R
If there’s anything else we can do, please get in touch.
Kind Regards,
June 24, 2024 at 2:12 pm #574947
szymon-0481ParticipantHi
Which product is your screenshot from? We don’t have such attributes.
I check the products with attributes and they all have the “Lange” attribute defined appropriately (screen, green frame)Regards
SzymonAttachments:
You must be logged in to view attached files.June 25, 2024 at 7:30 am #575149
Hung PhamKeymasterHello szymon-0481,
These screenshots are captured on my end to show you how to do that.
Please provide URL of the mentioned product, so I can take a closer look.
Kind Regards,
June 25, 2024 at 12:10 pm #575290
szymon-0481ParticipantHi
However, I showed you that it was done correctly (as you described).
Here is an example product: https://schmiede.stahlco.de/flachstahl-kantengehaemmert-001-20×5-mm-1-6-m/
You can find it in admin panel SKU: PL.001.205 and see that the “Länge” attribute is well defined.
Moreover, with an identical configuration in our Polish store, it works properly (tiles with values instead of a drop-down list) https://kute.kurek.pl/plaskownik-kuty-fakturowany-grawerowany-001-20×5-mm-odcinki-1-6-m/
Moreover, it seems to me that this problem did not occured before. It appeared recently (but I can’t say when).
Unfortunately, it is a common occurrence that the store changes even though I have not changed anything in it….note: if any of the links does not work, enter the “x” sign in it manually (in the browser’s address box). You have a problem with the forum and the “x” character in the messages is replaced with another (similar) one.
Regards
SzymonJune 26, 2024 at 9:33 am #575544
Hung PhamKeymasterHello szymon-0481,
You need to enable
Text swatch
option for terms https://prnt.sc/XpZFG2xqUay8 ofLänge
attribute.I helped you to do that, please double check and you can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/
Kind Regards,
June 26, 2024 at 10:58 am #575567
szymon-0481ParticipantHi
OK, it works. Thank you. Please close the topic.
Regards
Szymon -
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