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Do not opening editing page of any item

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  • #309316

    anambd2006
    Participant

    Do not opening editing page of any item. say, banner slider, when I click on banner slider editing page it display slider setting options not editing page, this happening when I am trying to edit with every item. I attached some picture containing what I am getting. Please let me know why this happening?

    Secondly, why revolution slider asking license key to get all features? I thought it is pre licensed with theme.

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    #309337

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins.

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)