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Does not automatically pull up the main header
- This topic has 11 replies, 2 voices, and was last updated 1 year, 2 months ago by Elise Noromit.
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AuthorPosts
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September 7, 2023 at 4:57 pm #494172
Vasyl SavchynParticipantDoes not automatically pull up the main header on all pages. For example, I provide two addresses. How to fix it?
September 8, 2023 at 4:25 am #494303
Elise NoromitMemberHello,
The most likely boutique has the custom header: https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/
Please check the pages, that have different headers and select default.
If you have any questions please feel free to contact us.
Best Regards
September 9, 2023 at 7:47 am #494543
Vasyl SavchynParticipantYou did not understand correctly. All pages must have the same header (except the main page). Now all pages are in French and some others do not display the header that I set by default. Previously, everything worked, but probably after the update, the header is not automatically inserted for all sites.
Examples
https://luxurywood-tm.com/shop/shelfmirrors/round-mirror-with-asymmetrical-shelf-sunset/
https://luxurywood-tm.com/fr/shop/etageremiroirs/miroir-rond-avec-une-asymetrique-etagere-sunset/I won’t manually put headers on all pages, how can I do it automatically?
September 9, 2023 at 11:25 pm #494675
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
September 11, 2023 at 10:50 am #494862
Vasyl SavchynParticipantI managed to fix the package by updating the topic. But on my other website https://luxury-wood.com.ua/ when updating, the following error pops up
PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
September 11, 2023 at 12:57 pm #494929
Vasyl SavchynParticipantAfter updating the theme, the design went astray? how to fix it?
Attachments:
You must be logged in to view attached files.September 12, 2023 at 12:42 pm #495277
Vasyl SavchynParticipantAfter updating the theme, the header constructor is not displayed correctly and does not allow editing
Attachments:
You must be logged in to view attached files.September 12, 2023 at 3:01 pm #495318
Elise NoromitMemberHello,
You have not selected a tag in the Theme Settings: https://monosnap.com/file/ZbpQqNzCYTyoz0M55SOSOx7E8NSUg2
We have selected and now it works. Please check.
If you have any questions please feel free to contact us.
Best Regards
September 15, 2023 at 9:41 am #496212
Vasyl SavchynParticipantAnd what about the incorrect display of the header constructor?
September 15, 2023 at 4:07 pm #496399
Elise NoromitMemberHello,
Please provide the steps to reproduce the problem: https://gyazo.com/ed97c8f147eef510095800bebd686336
I am checking and I cannot catch the issue.
Best Regards
September 16, 2023 at 11:45 am #496546
Vasyl SavchynParticipantThis problem occurs on the Google Chrome browser. I checked on Mozilla, everything is fine there. How to solve the problem with Chrome?
September 17, 2023 at 8:35 pm #496792
Elise NoromitMemberHello,
I checked in Google Chrome browser and did not cache. Please clear the browser cache and check again.
Let us know if the problem remains.
Best Regards
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