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Dotted lines and titles? not in place on hover

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 6, 2020 at 12:07 pm #239387

    ippo
    Participant

    Hello,

    While hovering with the mouse over the sizes or the quick icons on product previews a dotted line appears across the screen and the popup label shows on the far left of the image. Can you help with that?

    **The website is still in development.

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    November 6, 2020 at 1:11 pm #239430

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    I saw the screenshot you attached.

    I tried to visit your website but was unable to please disable the maintenance mode to check it myself and help you out accordingly.

    Regard’s.
    Xtemos Studios.

    November 6, 2020 at 1:18 pm #239438

    ippo
    Participant

    Just disabled maintenance.

    November 7, 2020 at 6:08 am #239623

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third-party plugins, activate the parent theme clear cache, and check back.

    If the problem continues then leave all the third-party plugins deactivated and provide with the admin panel login details with the permissions to debug then we will troubleshoot with the theme plugins.

    Regard’s.
    Xtemos Studios.

    November 10, 2020 at 8:52 am #240359

    ippo
    Participant

    Done all the above and nothing changed.

    User details below.

    November 10, 2020 at 10:41 am #240397

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and all the third-party plugins are still activated.

    Please deactivate all the third-party plugins then tell me then we will troubleshoot with the theme plugins.

    Best Regards.

    November 10, 2020 at 11:56 am #240434

    ippo
    Participant

    Done.

    November 10, 2020 at 12:14 pm #240437

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and the issue is caused by the Global Custom CSS that you added for Tooltip

    Under Theme Settings >> Custom CSS >> Global Custom CSS.

    I have checked by removing the CSS and the tooltip working absolutely fine.

    Screenshot for Clarification: https://prnt.sc/vgpx27

    I have re-added the CSS you can try removing the CSS yourself this will fix the issue.

    Best Regards.

    November 10, 2020 at 12:21 pm #240441

    ippo
    Participant

    ok thank you.

    November 10, 2020 at 12:24 pm #240442

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome :-)

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day :-)

    Topic Closed.
    Best Regards.

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