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Doubts & Error

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  • #625258

    abdul
    Participant

    1. Sub-categories Issue:
    When clicking on sub-categories, the product loads correctly the first time. However, on the second click, the products images fail to upload. Please check the screen recording for reference: https://go.screenpal.com/watch/cZlTiFnejPX

    2. Category Image Banner Size:
    The height of the category image is small, but the image is stretched. Here’s the reference: https://ibb.co/BtgrQpG. Can you help reduce the banner size to prevent stretching?

    3. Background Image Issue:
    I want to remove the background image behind the products, but I cannot locate the option. Please see the reference: https://ibb.co/kDVFbfN. Could you guide me on how to change or remove it the background from all the pages ?

    4. Padding Issue:
    Adjusting padding affects the top bar across other pages like the homepage, product page, and cart page. Please refer to the video for clarity: https://go.screenpal.com/watch/cZlTiKnejRn.

    5. Breadcrumb Design:
    Can we design breadcrumbs like this for better clarity? The current design appears confusing: https://ibb.co/f8LhgDg

    6. SKU and Availability Section:
    Is it possible to add an option for SKU and availability similar to this reference? https://ibb.co/Bz1NZJR

    7. Review Section:
    Can we create a review section similar to this design? Please advise: https://ibb.co/TcmK0mN

    8. Product Details Image Border:
    To enhance the visual appearance, can we add borders to the product detail images? Additionally, could you guide me on implementing this view? https://ibb.co/7zyt8DZ

    #625324

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    02. To adjust the page title size, Navigate to Theme Settings > Page Title > Choose the Page Title Size.

    03. Navigate to Appearance > Widgets > remove the banner widget from the shop page widget area.

    04. You can find the option in the Design tab for WP bakery page builder and the Advanced tab for Elementor to adjust the padding on the Home page.
    https://xtemos.com/docs-topic/top-and-bottom-paddings/

    05. The WoodMart theme as well as any other WordPress theme does not influence the Woocommerce breadcrumbs. Please check this Woocommerce manual to customize the breadcrumbs as per your needs: https://woocommerce.com/document/customise-the-woocommerce-breadcrumb/

    06. Navigate to Theme Settings.
    2. Select a Single Product.
    3. Navigate to the Elements section.
    4. In the Show Product Meta area, choose the “After the add to cart button”

    For the stock status, Navigate to Theme Settings > Single Product > Elements > Choose the Stock status design.

    Also, Go to Products > All Products and click to Edit any product. Scroll down to the product data box and click Inventory. If you want to manage individual stock settings, you’ll need to check Enable stock management at the product level.

    07. Please follow this guide and configure the reviews settings:
    https://xtemos.com/docs-topic/product-reviews/

    08. Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    .thumbs-position-left.woocommerce-product-gallery .wd-gallery-thumb .wd-carousel-item{
    	border: 1px solid #000;
    }

    Best Regards

    #625749

    abdul
    Participant

    1. We tried disabling all the plugins, but the issue with the pointer (No. 1) remains the same.

    2. Currently, on this https://eazygrab.com/category/personalcare/
    12 products are loading. How can we increase the count to display 24 or 48 products? Please let me know the setting for this.

    3. On this https://eazygrab.com/category/personalcare/
    we have product categories displayed with images. Is it possible to showcase the product categories without images, perhaps as buttons or in a similar format?

    4. Can we display the categories next to the product image, as shown in the screenshot? https://ibb.co/b1gzZ27

    5. We are adding descriptions, but they are not displaying properly on the product details page. Could you please check? Example: https://eazygrab.com/product/21-dr-rashel-black-whitening-with-collagen-cream-100g/

    6. We want to remove the background from the image highlighted in the screenshot. https://ibb.co/rkD5rxx

    7. The text “[Availability: In Stock]” is not appearing. I have shared a screenshot for your reference. Could you please check and let me know? https://ibb.co/b1gzZ27

    have shared you the wordpress login details also to check

    #625873

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Try to recreate these Products Ajax tabs from scratch and check if it helps.

    02. Navigate to Theme Settings > Product Archive > Product Grid > Choose Products per page.

    03. Navigate to Layouts > Edit Product Archive Layout with Elementor > Edit Categories Widget and choose the type “Navigation”.
    https://ibb.co/RQcFjG1

    04. Navigate to Layouts > Edit Single Product Layout and add the product Meta widget for this.

    05.I have reviewed your site, and the complete product description added on the product edit page is displaying correctly.
    Screenshot for clarification:
    https://ibb.co/5WWSxRM

    06. Navigate to Theme Settings > Styles and colors > Pages Background > Change Single Product background.

    07. For the stock status, Navigate to Theme Settings > Single Product > Elements > Choose the Stock status design.

    Also, Go to Products > All Products and click to Edit any product. Scroll down to the product data box and click Inventory. If you want to manage individual stock settings, you’ll need to check Enable stock management at the product level.
    https://ibb.co/tsVc21R

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)