Home Forums Basel – Premium Template Downloading a text file while accessing website home page

This topic contains 1 reply, has 2 voices, and was last updated by Artem Temos Artem Temos 4 days, 14 hours ago.

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  • #268378

    khatricreations
    Customer

    Hi Team,

    To install the basel theme, I have installed wordpress on the server and it shows it has been installed successfully.

    But when i try to access both website homepage and admin, it keeps downloading a text file and nothing loads in browser.

    I tried, re-installing wordpress but no success.
    Website URL is: https://chapaai.in/

    Could you please help checking it? I know its not related to your theme, but I am looking for your favor, after having wordpress installation in place, then only will be able to install the basel theme.

    Attached the file which gets downloaded after accessing homepage.

    Regards,
    Anand

    Private Content Hidden
    #268397

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    We have just checked your website and it works correctly for us. Here is a screenshot https://gyazo.com/4caaefbb2a182ff4b00eb1c266ecf30f
    Sorry, but we don’t know why you see this problem.

    Kind Regards
    XTemos Studio

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