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Dummy Content Buggy

Viewing 22 posts - 1 through 22 (of 22 total)
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  • #213471

    7EVENS
    Participant

    Hello

    I startet new with my page.. and since Update 5.0.2 it’s really buggy at all.

    If I start new with Elementor it looks like this: https://xtemos.com/forums/topic/home-is-broken/

    If I start with WPbakery it looks like on the picture.

    Can you please fix this bugs?

    And is it possible to backup with WPbakery and then change to Elementor?

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    #213473

    Artem Temos
    Keymaster

    Hello,

    The current problem on your screenshot is because you have imported the dummy content multiple times. Now, you need to clear your menus manually from unnecessary menu items via Appearance -> Menus.
    If you want, reset your database completely and reinstall WordPress. We will import the dummy content for you

    Kind Regards

    #213474

    7EVENS
    Participant

    Hi

    This problem it not because of installing demo content multiple times.. this happens after the problem.

    I set up wordpress 3 times new yesterday and tried to install demo content, it was allways same problem with broken icons and broken menu.

    #213480

    Artem Temos
    Keymaster

    Please, reset your database completely and reinstall WordPress. We will import the dummy content for you.

    #213508

    7EVENS
    Participant

    I set up all new.

    I have backuped all my sites. It it possible to set up new with wpbakery – backup all my sites and then change to elementor?

    #213519

    Artem Temos
    Keymaster

    Could you please also send us your FTP access? And, if possible, your database access via phpMyAdmin.

    #213542

    7EVENS
    Participant

    In Private

    #213548

    Artem Temos
    Keymaster

    We found the problem and it is because of the latest Elementor update. Try to edit the file wp-content\plugins\woodmart-core\importer\wordpress-importer.php and replace the following code

    if ( '_elementor_data' === $key ) {
    	$wp_importer = get_plugins( '/wordpress-importer' );
    	if ( $wp_importer ) {
    		$wp_importer_version = $wp_importer['wordpress-importer.php']['Version'];
    		if ( $wp_importer_version && version_compare( $wp_importer_version, '0.7', '>=' ) ) {
    			add_post_meta( $post_id, wp_slash( $key ), wp_slash_strings_only( $value ) );
    		} else {
    			add_post_meta( $post_id, $key, $value );
    		}
    	} else {
    		add_post_meta( $post_id, $key, $value );
    	}
    } else {
    	add_post_meta( $post_id, $key, $value );
    }

    with this one

    if ( '_elementor_data' === $key ) {
    	$value = wp_slash_strings_only( $value );
    }
    add_post_meta( $post_id, $key, $value );

    Then try to import our dummy content again.

    #213552

    7EVENS
    Participant

    Ok thank you. I will try. Could you please answer to this:

    I have backuped all my sites. It it possible to set up new with wpbakery – backup all my sites and then change to elementor?

    #213561

    Artem Temos
    Keymaster

    Yes, you can change WPBakery to Elementor but you will have to rebuild all pages and other content built with WPBakery. Read our migration guide for more information.

    #213579

    7EVENS
    Participant

    Fresh installation
    Changed the wordpress importer file

    Same result:

    Attachments:
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    #213586

    Artem Temos
    Keymaster

    We provided you a fix to Elementor problem. As for the current one, it seems to be something different. Please, try to install everything carefully according to our documentation and video tutorial. If it will not help, send us an access and we will import the content for you.

    #213588

    7EVENS
    Participant

    I did install all correct. Like bevor 5.0.2 and it also worked fine. Since the update there is something wrong in demo installer.

    I will do a fresh installation an you can try it yourself.

    #213593

    7EVENS
    Participant

    So I did a fresh wordpress installation. Please find all logins in private.

    #213701

    Artem Temos
    Keymaster

    We have imported the dummy content for you. There are some problems with icons and it seems that you have some CDN on your server that causes this problem.

    #213894

    7EVENS
    Participant

    CDN ?

    #213904

    7EVENS
    Participant

    And thank you for installing with elementor, I told you that i backed up all with WPB. So again delete all..

    #214096

    Artem Temos
    Keymaster

    Yes, there is some kind of CDN on your website that is not working correctly.

    Sorry, we though that you need Elementor’s data since the fix was for the Elementor version only.

    #214202

    7EVENS
    Participant

    Yes, there is some kind of CDN on your website that is not working correctly.

    Could you be more specific?

    Your new Update don’t work:

    Attachments:
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    #214230

    Artem Temos
    Keymaster

    All your website resources are loaded from some different domain and it looks like CDN https://gyazo.com/46da7a014f5bc692fd2db0ba357acec0
    If you need help on this, contact your hosting provider.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #214255

    7EVENS
    Participant

    Hi

    Doesn’t work same issue: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #214403

    Artem Temos
    Keymaster

    Please, send us your admin and FTP access as well as your purchase code so we can check what is wrong. Or you can try to update the theme manually https://xtemos.com/docs/woodmart/update-theme-2/

Viewing 22 posts - 1 through 22 (of 22 total)