Dummy content. Import AJAX problem

Hello,
When I try to import demo content it show message “Import AJAX problem. Please, try import data manually.”
What should I do? And how to import data manually?

Thanks

Hello,

Thank you so much for purchasing our theme and contacting our support center.

As we can see, you have already imported something from our dummy content but it is not full. Could you please reinstall your WordPress installation so we can do a fresh dummy content import for you?

Kind Regards
XTemos Studio

Ok, I reinstalled WordPress

What’s next?

We still see the content you had before so you didn’t reinstall it https://gyazo.com/a29182c855e01cdafc6bda5cc4037d48
It should be a fresh installation

Done

I reinstalled WordPress, and deleted the dummy content

The problem is that your server blocks cURL requests to our server to download all images https://gyazo.com/8676db19698aacfb5d067b36d391437f
And it breaks all the import functionality. Try to contact your hosting provider for help in this situation.
Example URL that can’t be reached http://dummy.xtemos.com/woodmart/demos/wp-content/uploads/sites/2/2017/06/banner-home-base-2.jpg

Is it possible to import the dummy content manually?

I’m waiting for a response from the hosting provider.

Any kind of import will not work correctly in this situation. Or you will get all the content without images placeholders.

Hosting provider response:

When accessing the site dummy.xtemos.com from the console of our account, we see that it is not available on both 80 and 443 port:

cl29585@kimmy:~$ telnet dummy.xtemos.com 80
Trying 193.169.189.246…
^C
cl29585@kimmy:~$ telnet dummy.xtemos.com 443
Trying 193.169.189.246…
^C

This may mean that incoming traffic from our server 92.53.98.191 is blocked on the side dummy.xtemos.com

To solve this problem, you need to contact the resource administrator dummy.xtemos.com to clarify the presence of IP address blocking 92.53.98.191

we also want to note that on our part the ip address 193.169.189.246 is not blocked.

We checked with our host and they say that 92.53.98.191 is not blocked from our side as well. Note that our server is accessible for all and you can visit this page to test as well http://dummy.xtemos.com/woodmart/demos/wp-content/uploads/sites/2/2017/06/banner-home-base-2.jpg

Unfortunately, this file dummy.xtemos.com/woodmart/demos/wp-content/uploads/sites/2/2017/06/banner-home-base-2.jpg also not available from our server.

For further diagnosis of this problem, please request technical support resource dummy.xtemos.com
trace from their server 193.169.189.246
For example, you can trace by using the command

mtr -r-C 100 92.53.98.191

Could you please ask your host for trace information of our server for 5 minutes? We don’t have any blocks for your IP.

Did the trace:

Start: Sun Sep 16 12:38:17 2018
HOST: kimmy.timeweb.ru Loss% Snt Last Avg Best Wrst StDev
1.|– 92.53.96.1 0.0% 300 4.8 3.3 0.4 11.8 1.7

2.|– 185.141.124.241 0.0% 300 10.1 0.5 0.3 10.1 0.9

3.|– 185.141.124.144 0.0% 300 8.0 8.1 7.9 16.7 0.8

4.|– ??? 100.0 300 0.0 0.0 0.0 0.0 0.0

real 5m0.427s
user 0m0.072s
sys 0m0.132s

As we can see, you already imported our dummy content. Do you have any additional help?

I imported the data manually
If this is enough for the normal operation of the template, then there are no more questions.

Yes, you can start working with this. Feel free to contact us when you will have any extra questions.

Ok,
Thanks

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