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Dummy Content is not loadable

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  • #343072

    ansichtsART
    Participant

    Hello dear Woodmart-Team,
    I installed the Woodmart theme (with child theme) and registered it with the associated license – everything fits. Now I want to load a theme via DUMMY CONTENT, but I always get this error message:
    —————
    AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
    —————
    I’ve tried the download with plugins and tried with uninstalled plugins – always the same error message – what am I doing wrong?
    BR Frank

    #343120

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    As you are getting an error “Import AJAX problem” while importing base content.

    You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation: https://xtemos.com/docs/woodmart/installation-process/

    For the demo content follow this documentation:
    https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

    In case it is still displaying that error then deactivate all the third party plugins and provide your admin login details.

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)