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Duplicate Images showing for product images
- This topic has 12 replies, 2 voices, and was last updated 8 years, 1 month ago by
Artem Temos.
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March 17, 2017 at 8:20 pm #10953
houseofhempParticipantHi, I am using Basel and Woo commerce. I have no child themes and have not overwritten any template files. My Shop pages are showing duplicate images.How do i get rid of this?
i have uninstalled and reinstalled both woo commerce and Basel in an attempt to solve this issue. I was unsuccessful. I have attached images for your reference. Please help.
Attachments:
You must be logged in to view attached files.March 17, 2017 at 8:21 pm #10955
houseofhempParticipantIssue picture attached
March 17, 2017 at 8:21 pm #10956
houseofhempParticipantugh
March 17, 2017 at 8:22 pm #10957
houseofhempParticipantagain
Attachments:
You must be logged in to view attached files.March 17, 2017 at 8:42 pm #10959
Artem TemosKeymasterHello,
Thank you for choosing our theme and contacting us.
Could you please try to switch to the default theme to see if it is a Basel issue? Also, please, disable all additional plugins and send us your website link so we can see it.
Kind Regards
XTemos StudioMarch 18, 2017 at 1:48 am #10965
houseofhempParticipantthis is definitely a Basel Issue. attached is screenshot with storefront theme. Do you want me to switch it back?
Attachments:
You must be logged in to view attached files.March 18, 2017 at 5:46 am #10970
Artem TemosKeymasterOK, please switch back to Basel and send us your admin access also.
March 22, 2017 at 6:26 pm #11140
houseofhempParticipantinformation provided below
March 22, 2017 at 6:55 pm #11141
Artem TemosKeymasterWe see that theme files were modified. Could you please restore original files or update the theme to the latest version? Or add this snippet to the Custom CSS in Theme Settings
.product-image + img { display:none; }
Regards
March 22, 2017 at 7:04 pm #11142
houseofhempParticipantit looks like the snippet you mentioned above is already in the global CSS portion of the theme settings. It is still showing up as a duplicate. How do i get the updated theme ? I just purchased this not too long ago. Shouldnt this already be up to date?
I am pretty sure i never messed with any theme files.
ive even uninstalled and reinstalled. Please help. Are you seeing something different?
March 22, 2017 at 7:07 pm #11143
Artem TemosKeymasterTo update the theme you need to download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Also, we suggest you make a backup of all your files before any update.March 24, 2017 at 11:10 am #11203
houseofhempParticipanti have reinstalled the newest version of basel and it is still giving me the same duplicate images issue. please advise.
March 24, 2017 at 1:02 pm #11206
Artem TemosKeymasterIn this case, just add the code to Custom CSS that we mentioned previously
.product-image + img { display:none; }
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