Home Forums Basel support forum Duplicate Size labels appear suddenly after upload my product

Duplicate Size labels appear suddenly after upload my product

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #49775

    hsianglin21
    Participant

    Hi, I have duplicate size labels showing after upload this product in screenshot attached but all the other products are ok, but this has the most colors, may you advise.

    Regards,
    Alex

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    #49790

    hsianglin21
    Participant

    I added the XS size and the XS can be selected but not visible in the label above.. it seem to not register properly the XS size, kindly adivse.

    My website link is below.

    #49867

    Hello,

    Will you kindly update your admin access to your site?

    Best Regards

    #49905

    hsianglin21
    Participant

    Hi,

    My login details are below.

    #49932

    Hello,

    Will you deactivate all the plugins not related to our theme and check this issue again?

    Best Regards

    #49941

    hsianglin21
    Participant

    Hi I deactivate almost all the plugins and check again, now it is showing
    only XS in quickview of product all other sizes are invisible but selectable, see screenshots.

    Same for the single product page.

    Kindly advise, it is only adding XS that this problem surfaces, before that it is all ok.

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    #49948

    hsianglin21
    Participant

    Another thing is filter by is also shifted for XS, kindly refer to screenshot

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    #50002

    Artem Temos
    Keymaster

    Hello,

    You need to walk through all sizes terms https://gyazo.com/9ef969a32858c4f5942e19e96afbd383
    And turn on “Enable swatch” option https://gyazo.com/e276f4e76bd9ee798a856b51ce935d8e

    Regards

    #50009

    hsianglin21
    Participant

    Hi,

    I turned on all as advised and got the values in screen 1 attached.

    So I activate my variation swatch plugin, and now I get duplicate values in second screenshot.

    Last time I did not have to enable each size swatch and my plugin size boxes are displaying correctly with no duplicates, now there are duplicate values showing, what is wrong exactly? Kindly advise.

    Thank you.

    Regards,
    Alex

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    #50016

    Artem Temos
    Keymaster

    These duplicating values are shown by the plugin. If you want to hide our swatches, you can use this code snippet

    .text-only {
    	display: none!important;
    }
    #50028

    hsianglin21
    Participant

    Hi, the problem is still there, and the duplicate is not caused by my plugin because First I use a plugin call Smart Variation Swatches for WooCommerce and got the duplicates in my previous screenshot, then I try for another plugin call WooCommerce Variation Swatches and has the duplicates as well in “plugin 2.png” as attached.

    Now my problem is still there in attachement “problem still”.png, kindly assist.

    Thank you.

    Regards,
    Alex

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    #50032

    Artem Temos
    Keymaster

    Sorry, but we can’t change this. If we will disable our theme swatches, the color attribute will be hidden as well. You can’t use our theme swatches for one attribute and external plugin for for other attribute (size).

    #50033

    hsianglin21
    Participant

    The question is I am able to use additional plugin for variation swatch with no problem until yesterday i added a XS size? Can you help me find out a solution?

    If cannot, I have 2 further questions:

    1. How can I use your theme swatches to build a size box type, if cannot how to revert back to dropdown option?

    2. How do I disable your theme swatches?

    Regards,
    Alex

    #50038

    Artem Temos
    Keymaster

    To disable our theme swatches and show default Dropdowns you can edit the file woodmart/woocommerce/single-product/add-to-cart/variable.php and replace this line

    $swatches = woodmart_has_swatches( $product->get_id(), $attribute_name, $options, $available_variations, $swatches_use_variation_images);

    with this one

    $swatches = false;

    Or remove the file completely.

    #50054

    hsianglin21
    Participant

    Hi,

    I am using Basel not Woodmart, cannot find your suggested file, in Basel file cannot find suggested code.

    Kindly advise.

    Thank you.

    #50058

    Artem Temos
    Keymaster

    Sorry, our bad. The current file will be basel/woocommerce/single-product/add-to-cart/variable-swatches.php

    Regards

    #50060

    hsianglin21
    Participant

    Could you help me just to disable Basel swatch for the size attribute because I like Basel color attribute? Is there some CSS code I could use to achieve this?

    Much Appreciated.

    Regards,
    Alex

    #50062

    Artem Temos
    Keymaster

    Sorry, but there are no any specific CSS classes for separate attributes. They can be hidden together only.

Viewing 18 posts - 1 through 18 (of 18 total)