Edit a page or an article impossible

Hello,

First, congratulations for the Woodmart theme. It seems very functional and I have a lot of hope of success. 😉

However, I have a problem editing pages or articles. Whether for the creation of a new page or an existing page, the visual of the article does not appear. Only a large white block is visible. The data on the page appears well with the Visual tab. (see screenshots attached)

I first thought of a bad installation, suddenly, I completely reinstalled WordPress, as well as the theme Woodmart, but the problem persists.
I then tried to see the WPBakery settings that I think are good.
I tried to install modules “TinyMCE” and “Classic Editor” without changing anything.

I’m a bit confused because I’m not very fond of Guttenberg and for now, editing and creating pages and articles is very complicated. Do you have a solution to solve this problem?

Thank you in advance for your help.

Best regards,

Taomon

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Hello,

Thank you so much for contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hello,

I put my answer in Private content.

We can’t enter with this password. It seems to be wrong.

Sorry,

I forgot to validate the creation of the profile. 🙂

the login is working now.

We see that there are a lot of files missed on your server https://gyazo.com/f5409c1c08192825bb79700c2b9287dd
Perhaps, they were removed or not uploaded when you installed your WordPress.

Well,

I erased everything and made a new reinstallation of WordPress and it works again.

I reinstalled WoodMart and other plug-ins and for now, it seems to work. I admit I do not understand why it did not work before … But well, the bottom line is that it works now. 😉

Thanks a lot for your help.

Great, we are glad that you sorted it out. Feel free to contact us if you will have any questions.

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