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Edit checkout

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #575053

    i.gonzalezd
    Participant

    Hello, is there a way to edit the checkout form with the plugin “Checkout field manager”? I tried to do it but the fields I’m creating aren’t showing.

    Thanks a lot!

    #575238

    Hung Pham
    Keymaster

    Hi i.gonzalezd,

    Thanks for reaching to us.

    WoodMart already has this option, which can be found under Theme Settings > Shop > Checkout https://prnt.sc/9z8oaeutTxYg

    You can read more here https://xtemos.com/docs-topic/fields-manager/

    Regards,

    #575380

    i.gonzalezd
    Participant

    Thanks for the replay. I’m aware of that option but it doesn’t let me create new fields (and conditional fields).

    I tried installing Woocommerce checkout plugin but the theme isn’t displaying my new fields

    #575509

    Hung Pham
    Keymaster

    Hi i.gonzalezd,

    Unfortunately, there is no such an option right now. For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

    Regards,

    #575687

    i.gonzalezd
    Participant

    I do have the plugin, it’s called Woocommerce checkout pro, but for some reason with Woodmart theme the plugin isn’t showing the custom fields I’m creating. If I switch the theme ti another one I have no problems.

    So my question is, is there something in the theme blocking the plugin?

    Thanks a lot,

    #575836

    Hung Pham
    Keymaster

    Hi i.gonzalezd,

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together.

    Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Regards,

    #575989

    i.gonzalezd
    Participant

    Okay, thanks for the reply

    #576114

    Artem Temos
    Keymaster

    Hello,

    Could you please provide more details about the incompatibility with this plugin you have? Send us some screenshots and your admin access so we can try to fix this.

    Kind Regards

    #576271

    i.gonzalezd
    Participant

    Hi Artem, here are some screenshots of the plugin configuration and my actual checkout fields.

    I’m using Checkout Field Editor Pro (https://www.themehigh.com/product/woocommerce-checkout-field-editor-pro) to create new fields to my checkout but those aren’t showing.

    Thanks for the help,

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    #576283

    i.gonzalezd
    Participant

    Hello again, I fixed the issue by creating a custom checkout with the Layout builder. That did the trick and also fixed other things I encountered in the process.

    Thanks a lot for the help anyway

    #576598

    Artem Temos
    Keymaster

    Hello,

    It looks like you used a Gutenberg block, and this plugin is not compatible with that. Anyway, we are glad that you sorted it out. Please consider updating your rating on ThemeForest based on your resolved experience. You can do this on the download page https://themeforest.net/downloads

    Kind regards,
    The WoodMart Support Team

    #576845

    i.gonzalezd
    Participant

    Thanks, I updated the review.

    Best regards,

    #576916

    Artem Temos
    Keymaster

    Thank you very much for the updated review! We highly appreciate that. Feel free to contact us if you have any further questions.

    Kind Regards

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