EDIT Empty compare text

Hello, I want to edit the text but when saving the changes are not saved and it always shows the same text … do you know what it could be?
Thank you.

Hello,

Please provide your site admin access I will check the site parameters.

Best Regards

Ok, it is a test platform, but here is the access data.

Another thing that doesn’t work well is the MOBILE BOTTOM NAVBAR …
It won’t let me save the elements I want and if I save them after a while they disappear or are automatically changed to others …

For example, today in the afternoon I put a wishlist, compare and the shop page, and now I automatically only see the account icon.

Hello,

Please specify the page URL and which text you are editing, I have checked if your site is saved well and it is: https://gyazo.com/f8cd777d52667e3fc440cc02e5455fa0 and https://prnt.sc/wgov3p

I have checked the Theme Settings: I have set 4 products in the row for the shop page and it works: https://prnt.sc/wgp3gk Now I have set back as it was.

As for the Mobile bottom navbar, you need to select elements to show: https://prnt.sc/wgp4e0

Best Regards

I think I have not expressed myself well, there was no problem with that.

I was referring to the text that I put in the subject: EDIT EMPTY COMPARE TEXT … From the theme options. Attached capture.

I don’t understand what you mean by the 4 products, I didn’t have a problem with that either.

Regarding the Mobile bottom navbar is exactly what I do, I select the icons that I want and then I save, but as I said before, they are not saved, or they disappear … I am attaching a video.

https://www.dropbox.com/s/s8j798lqvyl9q8l/WhatsApp%20Video%202021-01-05%20at%2014.46.05.mp4?dl=0

Attachments:

You must be logged in to view attached files.

Hello,

You can find this text in the Theme Settings > Shop > Compare.

As for the second issue: please check the site parameters necessary for the correct working: https://xtemos.com/docs/woodmart/requirements-wordpress-set/ Please contact the host support and aks them to provide the same and check.

Best Regards

I think you have not read my first message well, I already know where to locate that text, the problem is not that, I copy here my first message again …

“Hello, I want to edit the text but when saving the changes are not saved and it always shows the same text … do you know what it could be?
Thank you.”

Regarding the other problem, I have spoken with my hosting company, they have reviewed all the values and requirements and they are all correct and it does not give any type of error when I try to save the changes, so it is not a server problem.
Could you please solve this problem for me urgently?

I attach a video for you to see the problem.

https://www.dropbox.com/s/p5b2wr6243q7xwt/WhatsApp%20Video%202021-01-06%20at%2011.40.06.mp4?dl=0

I think I have already detected the problem, there is a conflict with the WPML plugin, if I deactivate it, the changes are saved. The template is WPML compatible, right?
Can you check why that happens with translations?
Regards.

Hello,

Please disable WPML plugin and check how it works, It seems you have translated with the string in WPML and it can be edited in the same way.

Best Regards

[Author]

Posts