Elementor crash with theme

Hi
I am experiencing problems with the template.
When you come across a product name, the mouse is activated hover and if you click, the product name or around is added to the cart.
But on the cart you don’t see a button to go to checkout.
I thought this was the pgs plugin I use ( Custum Product Fields ) but no it’s something to do with Elementor.
The problem is greater if a product has a variety, you cannot choose a variety.
Some items all work fine.
Turning off Elementor helps.
You cannot select product options either.
I think the area on the right side of the product image is small to have all this information.
Cannot use External plugin to create any additional information about products that are under price.
I tried changing the size of the sidebar and different design types but it didn’t help.
Watch video down.
Br
Murat

Hello,

On your Site, can you please once make sure your WoodMart theme and Core plugin are updated to the latest version and then check back the issue again on your Site? If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third-party Plugins on your Site, with remaining the Theme required ones activated? If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

If somehow the issue still persists, then please take a complete Backup of your Site first, then provide us the login details of your Site along with the permission to completely debug your Site which includes deactivating all the third-party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you Accordingly.

Best Regards.

Hello
I try to download and install as you describe but get error.
I have created a new user for you so that you can log in.

Hello,

Sorry, Your given login details are not working, please share the correct login details of your site.

Best Regards.

Ok
Sorry

Hello,

Sorry again, Your given login details are not working, please share the correct login details of your site.

Best Regards.

i use the password i get
but now i have change and make manuell.

Hello,

Sorry again, Your given login details are not working, please share the correct login details of your site.
Screenshot for clarification:
https://postimg.cc/56jY2XFD

Best Regards.

I think I have found the reason.
I have created directly with one.com so that it is not blocked.
Im so sorry

Hello,

I have deactivated some of the plugins on your site such as jetpack, wp rocket, and performance cache.

Now the shopping cart widgets are showing fine.
Screenshot for clarification:
https://ibb.co/YXJgyJT

Check back on your site after complete;y clearing the browser cache.

Best Regards.

Hello
Thanks.
Yes, I have now tried quite a bit and see that it actually helps.
But these plugins we have disabled are important for the health,m speed and use of the website.
And I think it’s strange that several plugins have problems at the same time with the theme.
As questions are, is it the theme that is the problem or everyone else.
It probably won’t be a very good solution to just close everyone that doesn’t work.
Do you have any alternatives, substitute ideas?
What do you recommend using with your theme?
Or how can I solve this problem?

Thanks again
Br
Murat

Hello,

We have observed that a lot of third-party plugins can sometimes cause compatibility issues with the Woodmart theme. These compatibility issues might result in performance problems or conflicts that affect the overall functionality of the site.

Please activate the plugins one by one to check which one causes the problem.

But Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

Best Regards.

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