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Elementor editing icon buttons for sections/columns etc not showing

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  • #424494

    App8047
    Participant

    Hi, how can I fix the backend editing icons in Elementor…they just stopped working. Every editing section looks like the screenshot)
    I’m using the latest version of Elementor, no other Elementor add on plugins other than those for the theme.

    • This topic was modified 2 years, 3 months ago by App8047.
    • This topic was modified 2 years, 3 months ago by App8047.
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    #424706

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated? If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take a complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #431731

    App8047
    Participant

    Sorry for the late reply for all of these tickets related to the back end admin. In the process of moving to another staging server and moving of domain, but will come back to these if the problem is still there.

    Thanks so much for great support by the way.

    #431799

    Hello,

    Most Welcome !!!

    We are glad that you liked our Support. Thanks for the appreciation, appreciate it 🙂

    You can contact us anytime if you still feel the issue is there, we are always here for your help & assistance.

    Thanks for contacting us.
    Have a great day !
    Topic Closed
    Best Regards

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