Elementor error

[sergiocosta]

Hello,

We are starting to create a new website for a client… I can’t use the elementor plugin, it shows these errors on console, check private area.

When i put a information box addon and can’t make to save the page, it displays 500 internal error. Can be some issue with my server? Is your theme working perfectly?

I’m using php 8.1 and php memory limit 512mb and the other requirements are high.

Please answer me urgently… I’m having some problems with it.

Thanks.

• This topic was modified 1 year, 2 months ago by sergiocosta.

Your information box has some issues. When i put this addon, i can’t save the page using elementor. Other addons apparently are working.

And button addon has the same issue…

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

I just have your plugins enabled.
Check the private area.

When you fix it, give me feedback.

Thanks.

Wordpress notified me with this:
================
Um erro do tipo E_ERROR foi causado na linha 642 do ficheiro /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/utils.php. Mensagem de erro: Uncaught Error: Call to undefined function Elementor\mb_strtolower() in /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/utils.php:642
Stack trace:
#0 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/themes/woodmart/inc/integrations/elementor/helpers.php(103): Elementor\Utils::parse_custom_attributes()
#1 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/themes/woodmart/inc/integrations/elementor/elements/button/button.php(72): woodmart_get_link_attrs()
#2 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/themes/woodmart/inc/integrations/elementor/elements/infobox/infobox.php(290): woodmart_elementor_button_template()
#3 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/themes/woodmart/inc/integrations/elementor/elements/infobox/class-infobox.php(1022): woodmart_elementor_infobox_template()
#4 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/base/controls-stack.php(2268): XTS\Elementor\Infobox->render()
#5 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
#6 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/base/widget-base.php(733): Elementor\Widget_Base->render_content()
#7 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/base/element-base.php(536): Elementor\Widget_Base->get_raw_data()
#8 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/base/element-base.php(536): Elementor\Element_Base->get_raw_data()
#9 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/core/base/document.php(966): Elementor\Element_Base->get_raw_data()
#10 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/core/base/document.php(632): Elementor\Core\Base\Document->get_elements_raw_data()
#11 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/base/controls-stack.php(1021): Elementor\Core\Base\Document->get_initial_config()
#12 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/core/editor/editor.php(383): Elementor\Controls_Stack->get_config()
#13 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/class-wp-hook.php(308): Elementor\Core\Editor\Editor->enqueue_scripts()
#14 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#15 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/plugin.php(517): WP_Hook->do_action()
#16 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/script-loader.php(2180): do_action()
#17 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts()
#18 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#19 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/plugin.php(517): WP_Hook->do_action()
#20 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/general-template.php(3043): do_action()
#21 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/includes/editor-templates/editor-wrapper.php(31): wp_head()
#22 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/core/editor/editor-loader.php(113): include(‘/home/om4n6mok/…’)
#23 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-content/plugins/elementor/core/editor/editor.php(172): Elementor\Core\Editor\Editor_Loader->print_root_template()
#24 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/class-wp-hook.php(308): Elementor\Core\Editor\Editor->init()
#25 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#26 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-includes/plugin.php(517): WP_Hook->do_action()
#27 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-admin/admin.php(419): do_action()
#28 /home/om4n6mok/loja.novamouchaodoingles.pt/wp-admin/post.php(12): require_once(‘/home/om4n6mok/…’)
#29 {main}
thrown

We switched to the default WordPress theme but still can’t use your dashboard and it always gives us 503 server error https://gyazo.com/cd15433cc74b5d50b8084f5d2037e6b0

Can be related to Server?

What do you recommend?

Try to wait a few minutes and try again later. This error is often temporary and will resolve itself.

I need to talk with hosting provider.

Yes, you need to check this with your server provider.

Kind Regards

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