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Elementor Not Loading Left Panel

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  • #467159

    dgialorenco
    Participant

    I see another persons describe the same trouble. Any news about that ?

    Attachments:
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    #467272

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce
    Please switch to the parent theme if you use the child.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    If the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    #467398

    dgialorenco
    Participant

    Hi,
    Thanks by your reply,

    The theme was installed like parent mode since the beginng.
    Im make the tests about deactivated the plugins requested, but elementor still no work,

    any suggestions?

    If you need any other infolmation, please let me know

    thanks

    Durval

    #467590

    Luke Nielsen
    Keymaster

    Hello,

    Ok, understood. In this case, could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #467836

    dgialorenco
    Participant

    Thanks by your reply,

    I install the twenty-twenty theme and make all plugins activated. The elementor works normally.
    Please, look the attached file,

    May you please check?

    tks

    Durval

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    #467942

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #468086

    dgialorenco
    Participant

    Follow the informations on extra information field

    #468326

    Luke Nielsen
    Keymaster

    Hello,

    You have the wrong translation: https://monosnap.com/file/bKGl7zwaMoa8DZa5OYWUI91IliTovx , remove all your translations and the Elementor’s sidebar will start to work.

    If you have any other questions or concerns, please do not hesitate to reach out, I’d love to help!

    Kind Regards

    #468407

    dgialorenco
    Participant

    Works !!

    Just one question: I can’t to found the path what you make for show that screen (attached file),

    May you please show the path for show that screen?

    tks

    Durval

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    #468774

    Luke Nielsen
    Keymaster

    Hello,

    The path from the screenshot is Loco Translate -> Themes -> Woodmart.

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)