Elementor: (Product Grid or Carousel) Search categories not working
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Dear Support Team,
When i am using Product Grid or Carousel element on Elementor, the search is not working as you can see: https://prnt.sc/WIBr1nxsAS6U
The search works for basic “Products” element on Elementor, but not on Woodmart Product Grid or Carousel
How can i solve this?
Thanks,
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
I have shared private login details
Please check and let me know
Thank you,
Hello,
It doesn’t work because all categories of slugs are not with Latin symbols https://gyazo.com/b68197f6edda1bf9a9d738b56b0e0059
It is an Elementor issue and we can’t do anything in our theme to change this. You need to make rewrite them all to fix this.
Kind Regards
Hello,
I tried changing the categories slugs to Latin letters but same problem,
I also have other websites running Woodmart with Non Latin slugs without any problem.
Basic Elementor elements don’t have this problem on “Product Grid or Carousel”
You need to change them all first. Also, make sure that they don’t contain empty spaces and other symbols.
Kind Regards
I have changed them to Latin letters without any empty space and other symbols.
But still not working,
I have tried Woodmart on many websites, it’s strange that this is the only website is having this issue.
In this case, please, send us your FTP access so we can troubleshoot this issue further.
Kind Regards
Never mind, i have solved this by editing the theme files.
We are glad that you sorted it out. Would you mind telling us what exactly did you change in our theme files?
Kind Regards
Hello,
I have the same problem, Can you help me?
.
