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Elementor ruined the popup cart

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  • #442131

    fruktstav
    Participant

    Hello! I made a new “layout” in Elementor for the cart, and after publishing this my cart was utterly wrecked. After removing the Elementor layout for the cart, the broken design still stands.

    You can compare my sites to see what I’m talking about:
    https://happyvegan.se (Wrong pop up cart)
    https://hv.lingonbyran.se (Correct pop up cart)

    #442239

    Hello,

    Sorry to hear about the inconvenience, regarding the Cart layout messed up it is mostly related to a third party Plugin conflict, usually the Elementor Pro one. So, if you are using Pro on your Site then once try deactivating that and then check back the concern again. If it gets resolved then it means that the Pro plugin is causing the conflict and you need to contact the respective Pro plugin Support in this regard, they will guide you through as according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard.

    If somehow issue still persists after deactivating Pro, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #442657

    fruktstav
    Participant

    Yes, it still persists after deactivating elementor pro.

    #442821

    Hello,

    We are seeing multiple third party Plugins enabled on your Site. Could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)