Home Forums WoodMart support forum Elementor Section Background Image Missing

Elementor Section Background Image Missing

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #443476

    dodgeinfotech1
    Participant

    Hi,

    The banner images added as background of sections was missing in Websites. But it show in backend.

    It was working fine when I had integrated.Once it was missed from front end, I had updated it from backend and was worked.

    Again it was missed and can’t be able to update.

    Kindly provide me a solution.

    Please find the attached screenshots.

    Regards

    Attachments:
    You must be logged in to view attached files.
    #443647

    Hello,

    Sorry to say but your Site is on Maintenance mode so we are unable to preview the issue mentioned.

    Can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.2 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)