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Email Format is not okay

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #546934

    ematsi02
    Participant

    Hello,

    After placing an order, the email that the client receive does not have a user friendly format. Especially on mobile. I have no other plugins related to emails active.

    #546937

    ematsi02
    Participant

    Screenshot

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    #546995

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand whether it is our theme issue?

    Best Regards.

    #547458

    ematsi02
    Participant

    Hello,

    I tried it using the Twenty Twenty-Three theme and I get the same format.

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    #547502

    Luke Nielsen
    Keymaster

    Hello,

    It means that the issue is not related to the theme because as you see, the default theme has the same issue.

    https://www.cloudways.com/blog/how-to-customize-woocommerce-order-emails/

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)