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Empty space in the header

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  • #183289

    insolitbeauty
    Participant

    Good Morning,
    I am writing to you because I cannot remove the empty space from the header. There really is nothing, but it shows me an empty space. It is correct on mobile but not on PC, what is the cause?
    I am attaching images for you to view.
    Thank you,
    Alberto

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    #183316

    Hello,

    I saw the screenshots you attached and visited the UR and the header is not displaying empty space on the top. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/CJKJTDP

    Best Regards.

    #183403

    insolitbeauty
    Participant

    When I am logged out of the account the blank has disappeared, I don’t know why.
    What I have seen is that the logo appears pixelated in certain browsers (eg Chrome). I have tried png and svg but it still comes out pixelated when scaled by the page.
    Thank you

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    #183473

    Hello,

    I saw the screenshots you attached.

    1) It seems to be a cache issue. I have re tested and there is no empty space on the top of the header.

    2) The logo you are using is loo large, You need to resize it to 100-150px in width and reupload it to your header.

    This will surely fix the issue.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)