Error

Hello Team,

1. Size chart not showing properly kindly check and resolve this issue.
2. showing some issue on my theme please find attached screenshot.

Best

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This is urgent and critical. I am running a heavy budgeted ad campaign.

Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website.

Regards.
Xtemos Studios.

Sharing the login. Also see if you could resolve this as well.

https://xtemos.com/forums/topic/error-theme/

Hello,

1) For the size guide issue could you please elaborate how you want it to display. To check iit myself and help you out accordingly.

2. I have logged into your website. These Errors often show when you have the files missing or due to server misconfigurations.

Please ask your hosting providers for help about this. If they are unable to help you then try reinstalling the theme on your website.

Regards.
Xtemos Studios.

About the size guide, PFA the attached image. Meanwhile, we are speaking to the hosting provider.

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Hello,

Please try adding a size guide in as an image format as you provided me with the screenshots and also hide the size guide table then check back.

Screenshot for Clarification: https://gyazo.com/397c227741e8db91b2604c24c4d8fa35

Regards.
Xtemos Studios

Reply from hosting team…

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I have added a link in private to a size guide…nothing worked…

Hello,

Please try adding the image as the row background of the size guide then check back.

Screenshot for Clarification: https://gyazo.com/0d3d487a68f897fc32e8874009ddf537

And for the Errors please try reinstalling the theme then check back.

Regards.
Xtemos Studios.

1) Size guide still not working. Please check.

2) Will reinstalling the theme cause loss of data or settings?

Dear theme developer, can we get on screen share or some kinda support where all of this is resolved. Too many issues stand unresolved for quite a few days. I know Woodmart is the best theme for me just something is badly broken which needs your undivided attention. I am running FB ads worth INR300000 per month. This size guide is affecting me badly.

Please help. Please. Hand folded request.

Hello,

I have rechecked your website. All the issues with the Size guide and the Errors in the console are caused by the theme.

It seems that you have modified our theme core files that’s causing the issues.

I have checked by installing the fresh theme on your website and the issues were fixed.

I have reactivated your theme back on your website.

Screenshot for Clarification: https://gyazo.com/2dd42a391510f817bd26414cb672d999

Please reinstall the theme on your website then it will fix the issues.

Best Regards.

2) Will reinstalling the theme cause loss of data or settings?

You could have left the fresh installation there…please help…

Hello,

I have already left the new theme installed on your website. You can try activating it.

Best Regards.

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