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Error 403 on WP-ADMIN
- This topic has 9 replies, 2 voices, and was last updated 3 years, 6 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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May 29, 2021 at 10:35 am #296365
JiteshParticipantHi ,
Now i am not able to access wp-admin. Please update immediately as business is running on the site.
Attachments:
You must be logged in to view attached files.May 29, 2021 at 11:50 am #296378
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshot you attached.
Please read the following article for help in fixing the error:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/Regards.
Xtemos Studios.May 30, 2021 at 5:17 pm #296496
JiteshParticipantHi Team, the site was last updated by you using my FTP credentials. After that only i am facing this 403 error issue. Also from your above video i am not able to fix the issue. Request you to solve it asap.
I have deactivated all the plugins and now the wp-admin is coming like this shared in the screenshot. Requesting again to help me with the error immediately as i am not able to access the site and i am losing business.
Attachments:
You must be logged in to view attached files.May 31, 2021 at 6:31 am #296553
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshot you attached.
Please check how it works with the default WordPress theme just to check whether the issue is with our theme or not.
If it works fine with the default WordPress theme then provide the admin panel login details of the website then we will troubleshoot with the theme plugins.
Best Regards.
May 31, 2021 at 6:55 am #296562
JiteshParticipantHi Team,
It is working fine with default wordpress theme.
Request you to please help resolve the issue asap.
Credentials shared in the private.
May 31, 2021 at 9:02 am #296601
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and it is not allowing me to visit any of the options it keeps displaying the Forbidden Error.
Please ask your hosting providers for help about this and ask them to Disable Mod_Secutiy.
Regards.
Xtemos StudiosMay 31, 2021 at 12:12 pm #296656
JiteshParticipantHi, the issue came because there is malware in the code and last time your team has installed some plugin because of which malware entered.
Check the screenshot, the malware has entered in index.php
Now provide me resolution asap.
Attachments:
You must be logged in to view attached files.May 31, 2021 at 1:14 pm #296684
Aizaz Imtiaz AwanKeymasterHello,
Please read the following article for further help:
https://www.hostinger.com/tutorials/remove-malware-from-wordpress-site-wordfenceBest Regards
May 31, 2021 at 1:23 pm #296690
JiteshParticipantLeave it please i have fixed it myself
June 1, 2021 at 5:54 am #296800
Aizaz Imtiaz AwanKeymasterHello,
We are glad that you managed to solve the problem yourself. You are Great!!!
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards. -
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