Error 520 when generating the custom css style

Hello, I tried to generate a custom css style and after that, the site was unavailable for a few minutes (cloudflare error 520). So the file was not taken into account. Do you have an idea of the problem ?

Thanks in advance and congratulations for this great theme

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Thank you in advance

Thanks for your feedback

OK, contact us if you will have any extra questions.

Hello,

Can you tell me where is the custom css style generation file in the theme. I’d like to see via ftp if it has been created anyway, and delete it in case. This file must be the cause of the problem (Error 520).

Thanks in advance.
Best regards

It depends on your uploads folder structure. Usually, all files are stored in wp-content/uploads/Month/Day/

Regards

I just checked, apparently the file wasn’t generated. The error seems to be fixed since the server restart. To be continued. Too bad I can’t lighten the theme without creating an error but the problem is not from you.

Thanks for your quick answers

Regards

OK, contact us if you will have any questions or problems.

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