Home › Forums › WoodMart support forum › ERROR AFTER INSTALL Theme Options Framework

ERROR AFTER INSTALL Theme Options Framework

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 3, 2017 at 6:20 am #20625

    bboyfan
    Participant

    I just bought the new theme. after I installed the “Theme Options Framework” my site is crashed.

    October 3, 2017 at 6:54 am #20635

    Artem Temos
    Keymaster

    Hello,

    Could you please provide us your admin access where you have installed our theme so we can check the error?

    Thank you

    October 3, 2017 at 7:43 am #20637

    bboyfan
    Participant

    OK

    October 3, 2017 at 8:15 am #20640

    Artem Temos
    Keymaster

    Could you please disable all additional plugin not related to our theme?

    October 3, 2017 at 8:25 am #20642

    bboyfan
    Participant

    it’s a test site you could do everything you want

    October 3, 2017 at 11:50 am #20647

    Artem Temos
    Keymaster

    We tested a lot but the problem seems to be caused by some problem with your folders permissions. Redux simply can’t use WP filesystem class and it throws this error. Can you try to install the WordPress from scratch and try to install the plugin?

    October 3, 2017 at 3:33 pm #20660

    raik82
    Participant

    Same problem. The site managed to be run only by installing Redux Framework version 3.6.5

    October 3, 2017 at 3:42 pm #20664

    Artem Temos
    Keymaster

    Hello,

    It is a problem in the latest version of Redux Framework plugin. This issue was already reported by other customers https://github.com/reduxframework/redux-framework/issues/3415
    For now, you may need to use some previous version of the plugin. Try to install this version for example http://dropmefiles.com/254516

    Regards

    October 4, 2017 at 11:15 am #20749

    bboyfan
    Participant

    PROBLEM FIXED WITH PRE VERSION PLUGIN. THX

    October 4, 2017 at 11:20 am #20755

    Artem Temos
    Keymaster

    Great, you are welcome!

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

The topic ‘ERROR AFTER INSTALL Theme Options Framework’ is closed to new replies.