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error display product image

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  • #282043

    Biishop
    Participant

    Dear Admin

    error displaying product image before login such as my image attach below.

    Please help me how to fix?

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    #282119

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #282160

    Biishop
    Participant

    Dear admin

    When i switch the woodmart theme The above problem has been resolved. The above error only appear woodmart child theme.

    Should I switch the parent theme ?

    #282276

    Hello,

    It means your custom code in the child theme is not compatible or not correct, please switch to the parent theme.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)