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Error in the social login

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • November 17, 2020 at 6:21 pm #242377

    lukasgodoy
    Participant

    Hi.

    I setup social login with Facebook and Google, but the page is redirect to WordPress login page after clicking in Facebook/Google login.

    How can I fix that?

    Thanks.

    November 17, 2020 at 9:31 pm #242406

    Elise Noromit
    Member

    Hello,

    Please provide all the settings screen to the private area and your site admin access.

    Best Regards

    November 17, 2020 at 10:00 pm #242417

    lukasgodoy
    Participant

    Here.

    November 18, 2020 at 9:42 am #242522

    Elise Noromit
    Member

    Hello,

    Please provide the screens of the Facebook account and Google we’ll check if you have inserted all the information correctly. Please do not leave confidential information in public, leave all the information in the Private content.

    In addition, please check the credentials I cannot log in.

    Best Regards

    November 18, 2020 at 12:31 pm #242579

    lukasgodoy
    Participant

    Configs of Facebook and Gmail app.

    Attachments:
    You must be logged in to view attached files.
    November 18, 2020 at 8:28 pm #242696

    Elise Noromit
    Member

    Hello,

    We tried to check how the login works, however, there are no buttons on My Account page how did you test?

    Please provide Amin rights for the user you have provided.

    Best Regards

    November 18, 2020 at 8:29 pm #242697

    lukasgodoy
    Participant

    I actived and tested.
    The user I provided is admin.

    November 19, 2020 at 9:37 am #242826

    Elise Noromit
    Member

    Hello,

    I have the same: I do not see the buttons and the user is still a customer. Please check again.

    Best Regards

    November 19, 2020 at 11:17 am #242853

    lukasgodoy
    Participant

    I create a new user.

    November 19, 2020 at 12:52 pm #242896

    Elise Noromit
    Member

    Hello,

    You have missed the steps: you have not added values to the Theme Settings > Login/Register https://prnt.sc/vm5rs1

    Please follow this instruction: https://xtemos.com/docs/woodmart/faq-guides/configure-facebook-login/ and https://xtemos.com/docs/woodmart/faq-guides/configure-google-login/

    Best Regards

    November 19, 2020 at 12:54 pm #242897

    lukasgodoy
    Participant

    I added the keys in the template but when I click in the Facebook/Gmail login button, redirects to WordPress login page.

    That’s why I open this ticket:

    “I setup social login with Facebook and Google, but the page is redirect to WordPress login page after clicking in Facebook/Google login.”

    November 20, 2020 at 9:11 am #243101

    Elise Noromit
    Member

    Hello,

    I cannot reach your site now. Please let me know when it is back so that we could check and fix it.

    Best Regards

    November 20, 2020 at 12:36 pm #243157

    lukasgodoy
    Participant

    My site is working now.

    November 20, 2020 at 4:33 pm #243215

    Elise Noromit
    Member

    Hello,

    Please add this user to your account on Facebook: this is our developer.

    Best Regards

    November 20, 2020 at 4:52 pm #243219

    lukasgodoy
    Participant

    I need the email address.

    November 21, 2020 at 3:27 pm #243411

    Elise Noromit
    Member

    Hello,

    Please use this mail:

    Best Regards

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