Error marking / unchecking the "Enable Social Login" option in the dokan plugin
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Hi, I have a problem since there was an error on my account registration page
By checking / unchecking the option “Enable Social Login” in the dokan plugin, I attached a screenshot to better explain the problem, I hope you can help me. Greetings.
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Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, update our theme to the latest version following our migration guide https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/
After this, switch to the parent theme so we can test how it works.
Thank you in advance
Hello,
I think I have disabled all plugins not related to the theme.
I updated the theme according to https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/.
I switched to the parent theme to check the operation. But the problem still continues, then I leave my login information as administrator, Greetings, thanks.
As this error comes from the Dokan plugin have you checked how it works with a default WordPress theme? Also, you can contact Dokan support team for help since it is related to the plugin.
Hello, although the problem started when modifying a Dokan configuration, it was Woodmart that failed because it did not resist compatibility with the Dokan plugin. This because, what I did was a simple modification, from the admin panel. I will try to see what they tell me from the support of Dokan and I tell them, of course it is not very fast because they take time to respond, I ask you please do not close the issue until you solve the root of the problem. Greetings.
We will keep the topic opened. Also, check how it works with a default theme.
Hi, I deactivated Dokan Lite and Pro and the error continues,
I found another forum ticket in which a user makes the same query and it is not seen in his screenshot that has dokan installed https://xtemos.com/forums/topic/warning-preg_match-compilation-failed-range- out-of-order-in-character-class /. I think this problem is the theme. And you with your knowledge should be able to suggest some modification for the file “/public_html/wp-includes/class-wp.php”
It is like any modification that you make in a plugin and fails in the subject, it is a problem of the plugin, but it is not like that, if I deactivate the plugins and the error persists then it is a failure of the theme, right?
Thanks in advance.
Please, check the default theme first to understand where is this issue coming from.
I removed the warnings by doing a restore with previous backup, but the problem was not fixed. Anyway, I appreciate the quick response to each comment.
Greetings.
We didn’t have the problem on our side earlier. Anyway, if you will have any further information, contact us and we will try to help.
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