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Home › Forums › WoodMart – Premium Template › Error marking / unchecking the "Enable Social Login" option in the dokan plugin

Home › Forums › WoodMart – Premium Template › Error marking / unchecking the "Enable Social Login" option in the dokan plugin

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Tagged: Dokan, error, login

This topic contains 9 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 3 months, 3 weeks ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 14, 2019 at 5:59 am #138045

    latorx221
    Customer

    Hi, I have a problem since there was an error on my account registration page
     By checking / unchecking the option “Enable Social Login” in the dokan plugin, I attached a screenshot to better explain the problem, I hope you can help me. Greetings.

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    August 14, 2019 at 8:09 am #138080
    Artem Temos
    Artem Temos
    Staff

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, update our theme to the latest version following our migration guide https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/
    After this, switch to the parent theme so we can test how it works.

    Thank you in advance

    August 14, 2019 at 11:41 am #138134

    latorx221
    Customer

    Hello,
    I think I have disabled all plugins not related to the theme.
    I updated the theme according to https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/.
    I switched to the parent theme to check the operation. But the problem still continues, then I leave my login information as administrator, Greetings, thanks.

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    August 14, 2019 at 11:55 am #138138
    Artem Temos
    Artem Temos
    Staff

    As this error comes from the Dokan plugin have you checked how it works with a default WordPress theme? Also, you can contact Dokan support team for help since it is related to the plugin.

    August 14, 2019 at 12:06 pm #138146

    latorx221
    Customer

    Hello, although the problem started when modifying a Dokan configuration, it was Woodmart that failed because it did not resist compatibility with the Dokan plugin. This because, what I did was a simple modification, from the admin panel. I will try to see what they tell me from the support of Dokan and I tell them, of course it is not very fast because they take time to respond, I ask you please do not close the issue until you solve the root of the problem. Greetings.

    August 14, 2019 at 12:41 pm #138156
    Artem Temos
    Artem Temos
    Staff

    We will keep the topic opened. Also, check how it works with a default theme.

    August 14, 2019 at 2:19 pm #138208

    latorx221
    Customer

    Hi, I deactivated Dokan Lite and Pro and the error continues,
    I found another forum ticket in which a user makes the same query and it is not seen in his screenshot that has dokan installed https://xtemos.com/forums/topic/warning-preg_match-compilation-failed-range- out-of-order-in-character-class /. I think this problem is the theme. And you with your knowledge should be able to suggest some modification for the file “/public_html/wp-includes/class-wp.php”

    It is like any modification that you make in a plugin and fails in the subject, it is a problem of the plugin, but it is not like that, if I deactivate the plugins and the error persists then it is a failure of the theme, right?

    Thanks in advance.

    August 14, 2019 at 2:35 pm #138214
    Artem Temos
    Artem Temos
    Staff

    Please, check the default theme first to understand where is this issue coming from.

    August 14, 2019 at 4:10 pm #138236

    latorx221
    Customer

    I removed the warnings by doing a restore with previous backup, but the problem was not fixed. Anyway, I appreciate the quick response to each comment.
    Greetings.

    August 15, 2019 at 6:08 am #138282
    Artem Temos
    Artem Temos
    Staff

    We didn’t have the problem on our side earlier. Anyway, if you will have any further information, contact us and we will try to help.

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