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Error on social login

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  • Author
    Posts
  • #141927

    Ricable
    Participant

    Hi, i have migrated wordpress installation to another server and now social login doesn’t work anymore. When i try to login it redirects me to my account page for login and register (again).

    Can u help me?

    #141955

    Artem Temos
    Keymaster

    Hi,

    Try to add the following PHP code snippet to the child theme functions.php file

    add_filter( 'woodmart_alt_auth_method', '__return_true' );

    Regards

    #142000

    Ricable
    Participant

    It works, thank you

    #142005

    Ricable
    Participant

    CORRECTION: it partially works.

    I can login ONLY if user exists, but if it doesn’t system redirects me on account page for login with the bottom message: “You are now logged in as (blank)”

    Waiting for your feedback

    #142009

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your FTP access so we can check it?

    Thank you in advance

    #144331

    Ricable
    Participant

    You can access to reserved area and FTP to fix that problem. You can deactivate the plugin u want.

    Let me know.

    #144337

    Artem Temos
    Keymaster

    Please, deactivate all external plugins first. And we can’t connect with data to your FTP http://prntscr.com/p6u845

    #144631

    Ricable
    Participant

    New credential here. I’ve disabled external plugins.

    Let me know

    #144633

    Artem Temos
    Keymaster

    You didn’t disable external plugins yet.

    #144810

    Ricable
    Participant

    I left active only the plugins that are shipped with the theme now.
    Please check and let me know.

    #144815

    Artem Temos
    Keymaster

    We see that 53 plugins are still active https://gyazo.com/19b76120b1061e45b3c3ccb7cfdfb456

    #144980

    Ricable
    Participant

    You need to access to the testarea url. You can found it in private content.

    #144982

    Artem Temos
    Keymaster

    But what is the login and password to that?

    #145518

    Ricable
    Participant

    Here you are:

    #145519

    Artem Temos
    Keymaster

    The password is wrong and we can’t access.

    #145540

    Ricable
    Participant

    Try now, same credentials

    #145592

    Artem Temos
    Keymaster

    Seems that you have specified wrong data in Theme Settings. Could you please check it and send us screenshots from your Facebook APP configuration?

    #146040

    Ricable
    Participant

    Here u are (link in private)

    #146049

    Artem Temos
    Keymaster

    Please, add us to the Facebook administrators list so we can check the APP settings

    #146063

    Ricable
    Participant

    Done

    #146107

    Artem Temos
    Keymaster

    We see that you didn’t add the code that we gave you. We added it and it works correctly.

    #146111

    Ricable
    Participant

    Tried testarea and it works well, tried the same code on production environment not so well, we receive this error:
    Notice: Trying to get property ‘display_name’ of non-object in /usr/www/users/ricablem/wp-content/plugins/woodmart-core/inc/auth.php on line 185

    #146113

    Artem Temos
    Keymaster

    In this case, we need to investigate your live website too.

    #146271

    Ricable
    Participant

    I’ll schedule a maintenance for tomorrow, u can access on the website with the same credential starting at 11 am CET+1 and ending at 4 pm CET+1. Is it ok for you? What are your working hours?

    #146292

    Artem Temos
    Keymaster

    OK, contact us just before we should start.

    #146477

    Ricable
    Participant

    ricable.com is in maintenance mode now. You can start working now.
    Let us know.

    #146486

    Artem Temos
    Keymaster

    We just tested this on your website and it is working correctly.

    #146538

    Ricable
    Participant

    It was a 3rd party plugin.
    It doesn’t work in english language, what url i need to set on facebook platform? I use weglot.

    #146543

    Artem Temos
    Keymaster

    You can see an example of the URL that should be used in Theme Settings -> Login / Register.

    #146957

    Ricable
    Participant

    In english the url base changes (domain.com -> domain.com/en). I’ve tried to insert */en/* in the url, but it doesn’t work…

Viewing 30 posts - 1 through 30 (of 42 total)

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