Home Forums WoodMart support forum error on update from 3.6.1 to 3.7

error on update from 3.6.1 to 3.7

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #122430

    cristian
    Participant

    Warning: The package could not be installed. “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
    Enabling Maintenance mode…
    Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=nvExgRWNpjRsVX5jRIYbEbcuuQn6Vo6kwnDpIyUs1551899059…
    Using cached file ‘/var/www/vhosts/ecotech.com.ro/.wp-cli/cache/theme/woodmart-3.7.0.zip’…
    Unpacking the update…
    Disabling Maintenance mode…
    name old_version new_version status
    woodmart 3.6.1 3.7.0 Error
    Success: Theme already updated.

    #122465

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Regards

Viewing 2 posts - 1 through 2 (of 2 total)