error theme woodmart / inc/ integration

Good morning,

I give you the following fatal error:
public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/counter-visitors/class-main.php:253 Stack trace: #0

public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284): load_template()

Theme: up to date
Plugin: up to date
PHP version: 8

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

Best Regards

Good evening ,

I disabled the plugins and enabled the ones you recommend.
To do this, I have put the accesses in the reserved area.

Thanks for advance,

Hello,

I have visited your site and not seen any errors on your site. Please give the page url where the issue still exists.

Best Regards.

Hello Aizaz,

Attached screenshot,

I have emptied the caches and purged the url..

In the private area I put the url for you in product example, the layout is damaged.

screen -shot product page

Attachments:

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Hello,

Yes, we see the error. Could you please send us your FTP access?

Best Regards.

Alright, thanks for your feedback,

Could you tell me the error so that I know for next time?

THANKS ,

Ftp Access Private Zone

Hello,

Your issue has been solved. Please check the site after removing the browser cache.

Best Regards.

Thank you Aizaz,

Could I know the problem so that I can write it down for next time?

Nice end of the day,

Hello,

Actually, the custom layout is not applied properly, I have applied the custom Layout which you created for the single product page to all products.

Best Regards.

Hello Aizaz,

Ah ok, I’ll look at that, thanks for the feedback and the reactivity.

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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