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Error updating woodmart theme

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  • Author
    Posts
  • #212850

    neo510
    Participant

    Hello,
    My website is encountering an issue on update process of theme.
    Here is the error
    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #212855

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #214146

    neo510
    Participant

    The problem was not resloved after trying these steps !
    Always the same error !

    #214181

    Artem Temos
    Keymaster

    Please, perform first two steps and send us your purchase code and admin access so we can check.

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Viewing 4 posts - 1 through 4 (of 4 total)