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Error when updating Woodmart 8.0

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  • #616360

    ut.mohio
    Participant

    Hello.
    I have followed the steps here: https://xtemos.com/docs-topic/update-the-theme/ but still cannot update my theme to the most current version. I’m getting this error:

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
    I hope you can help me soon.

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    #616386

    Artem Temos
    Keymaster

    Hello,

    It might be caused by wrong permissions to files and folders on your server. If you can’t do the automatic update, you can do this manually as shown in our documentation https://xtemos.com/docs-topic/update-the-theme/

    Kind Regards

    #617392

    ut.mohio
    Participant

    I have tried many times but still get the error.

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Viewing 3 posts - 1 through 3 (of 3 total)