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error with out of stock

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  • #365966

    daniela_lepicur
    Participant

    Hello!

    If the product is simple, then when it ends – the “out of stock” icon appears, and if the product has variations and there, for example, 2 colors of the product and both are over – then the “out of stock” icon does NOT appear on the product card.

    How to fix it?

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    #366020

    Hello,

    “Out of stock” icons will appear if all the variations are out of stock. When one of the variations is out of stock, you can see it on the product page, when you select this variation. This is Woocommerce functionality and Basel theme as well as any other themes do not influence that.
    If you have any questions please feel free to contact us.

    Best Regards

    #366026

    daniela_lepicur
    Participant

    Yes, exactly, if all the variations are not available, I sent You exactly this example.

    Example on screenshots – product MOSSI SET OF 2 VOTIVES has 2 colors “clear” and “gold luster” – both colors are out of stock, but icon “out of stock” not showing. (screenshots in previous message)

    #366335

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)