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Error with theme.min.js
- This topic has 11 replies, 2 voices, and was last updated 4 years, 9 months ago by
Elise Noromit.
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AuthorPosts
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June 24, 2020 at 5:07 pm #206196
mdgrubbParticipantHello Support.
I am receiving an error on every page. Error details follow.
Is there an update to this file that will correct the error?
Thanks!
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theme.min.js?ver=4.6.0:17 Uncaught TypeError: Cannot set property ‘cssText’ of undefined
at theme.min.js?ver=4.6.0:17
at Function.<anonymous> (theme.min.js?ver=4.6.0:17)
at p.check (theme.min.js?ver=4.6.0:18)
at new p (theme.min.js?ver=4.6.0:18)
at a._gsDefine (theme.min.js?ver=4.6.0:18)
at Array.<anonymous> (theme.min.js?ver=4.6.0:17)
at theme.min.js?ver=4.6.0:19
at theme.min.js?ver=4.6.0:19June 24, 2020 at 5:56 pm #206202
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
When did this error appear? What did you do before new plugins/theme customization?
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.
Best Regards
June 24, 2020 at 6:21 pm #206209
mdgrubbParticipantHi Elise,
Thanks very much for your reply. We *think* the error began approximately one week ago, but we aren’t certain.
We had updated several plugins a week prior to that, but we don’t recall doing any updates or customization just prior to the error.
Yesterday we de-activated ALL plugins and the error persists.
I am not able to disable the plugins again or switch to the parent theme during business hours, as the the site will not function properly.
The THEME.MIN.JS error appears to occur on every page. The file is associated with the parent theme, not the child.
Thanks!
June 24, 2020 at 7:09 pm #206211
mdgrubbParticipantAdditional notes from our tech team:
The error presents itself on multiple pages in the console as “b.style is not defined” and breaks every other script attempting to run on the webpage.
The error occurs whenever the Woodmart theme is activated. We have tried de-activating ALL plugins except for the core Woodmart plugin and WooCommerce and the error persists.
We are running the latest available version of the Woodmart theme and the Woodmart core plugin.
Given that the error persists with all plugins disabled, it would appear to be a glitch in the core theme
June 24, 2020 at 7:42 pm #206217
Elise NoromitMemberHello,
Please provide the site admin access to the private area so that we could check. Please confirm the permit to deactivate the plugins and switch to the parent theme (if you run the child one) for 15 minutes.
Best Regards
June 24, 2020 at 7:50 pm #206223
mdgrubbParticipantThanks for your reply!
We disabled all the plugins to test this issue yesterday, so we are not able to take another outage on our production site.
I will set up a staging environment for you to conduct tests. Please confirm that this is acceptable.
June 25, 2020 at 2:37 am #206262
mdgrubbParticipantHere is a quick update:
The live site is running at https://www.professionalformulas.com/
You can easily see the error on the home page.The staging site is running at https://www.staging4.professionalformulas.com/
All the same plugins are activated, but the error does not occur!Thanks!
June 25, 2020 at 7:18 am #206310
Elise NoromitMemberHello,
Please provide the site admin access to the private area.
Best Regards
June 25, 2020 at 3:49 pm #206480
mdgrubbParticipantCredentials are in the private content. These credentials work on both the live site and the staging site.
Please don’t make any plugin changes.
Thanks for your help!!
June 25, 2020 at 9:38 pm #206515
Elise NoromitMemberHello,
Please provide the login ULR for the staging site, I shall disable the plugins on the staging site, please confirm the permit.
Best Regards
June 29, 2020 at 3:50 pm #207332
mdgrubbParticipantThe staging site is running at https://www.staging4.professionalformulas.com/
The error DOES NOT occur on the staging site, so there is no need to disable the plugins or switch to the parent theme on the staging site.
Why would the error occur on the live site but not on staging?
June 29, 2020 at 5:14 pm #207354
Elise NoromitMemberHello,
There may be two reasons: you have transferred your site incorrectly. Try once more by means of the free plugin All in one WP migrate. Move the site to the net WordPress installation.
Another reason is the host has the configurations which your staging host does not have.
Best Regards
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