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Error with update

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  • #223683

    simone_h1
    Participant

    Good afternoon,

    i tried to update my template to latest release but i got this error.
    what’s about?

    best
    Simone

    C’è stato un errore durante l’aggiornamento di Woodmart: Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #223684

    Artem Temos
    Keymaster

    Hello,

    Try to go to Dashboard -> Updates and click on “Check again” button. Then try to update the theme once more.

    Regards

    #224040

    simone_h1
    Participant

    unfortunately i got the same mistake…it doesn’t change anything…

    #224112

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

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Viewing 4 posts - 1 through 4 (of 4 total)