Home New Guten Forums WoodMart support forum Errors with installation

Errors with installation

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #519323

    voodoorabbit.com.au
    Participant

    I have just installed the Woodmart theme onto my woocommerce page and I have the following issues.

    The Step-by-step theme installation wizard didn’t appear so I am having trouble making a child theme.

    I also have this error message –
    Please, deactivate one of the builders and leave only ONE plugin either WPBakery page builder or Elementor.

    #519349

    Luke Nielsen
    Keymaster

    Hello,

    Seems that you have activated 2 builders but the theme works only with 1 activated builder so you need to leave only 1 builder as activated in Dashboard -> Plugins.

    Here is our article about the installation process: https://xtemos.com/docs-topic/installation-process/

    Kind Regards

    #519590

    voodoorabbit.com.au
    Participant

    The Step-by-step theme installation wizard didn’t appear so I am having trouble making a child theme.
    The information provided on the documentation is not clear enough

    #519729

    Luke Nielsen
    Keymaster

    Hello,

    In this case, send me access to the admin dashboard and I will check that issue on your side.

    Looking forward to collaborating with you!

    Kind Regards

    #520261

    voodoorabbit.com.au
    Participant

    Hi Luke,
    That would be great if you could have a look.

    Let me know if you need any further information.

    #520479

    Luke Nielsen
    Keymaster

    Hello,

    Understood. Please open the below article and download the child theme by clicking here: https://take.ms/jRhSk

    https://xtemos.com/docs-topic/setup-child-theme/

    Install this theme in the same way as you do with the parent theme via Appearance -> Themes, then the child theme will appear.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)