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EXTERNAL PLUG INS NOT WORKING PROPERLY
- This topic has 11 replies, 2 voices, and was last updated 4 years, 11 months ago by Elise Noromit.
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AuthorPosts
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November 25, 2019 at 1:51 am #158719
gomezchris94ParticipantHELLO IM TRYING TO CREATE SOCIAL ICONS ON MY FOOTER AND NOTICED THE THEME ITSELF DOES NOT HAVE SOCIAL ICONS WIDGET SO I TRIED DOWNLOADING MULTIPLE PLUG INS AND THEY WONT PROPERLY WORK. IS THIS THEME COMPATIBLE WITH EXTERNAL PLUG INS?
November 25, 2019 at 8:08 am #158763
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Our theme does have social icons. You can configure icons both for sharing or for leading to the pages. Please navigate to the Theme Settings > Social profiles. https://prnt.sc/q1mn51
Configure your
[social_buttons]
shortcode. You can leave the field empty to remove a particular link. Note that there are two types of social buttons. First one is SHARE buttons[social_buttons type="share"]
. It displays icons that share your page in social media. And the second one is FOLLOW buttons[social_buttons type="follow"]
. Simply displays links to your social profiles by inserting a shortcode into a text widget and add to the Footer column.Best Regards
November 26, 2019 at 11:06 pm #159256
gomezchris94Participantthanks for the response but unfortunately its still now working i have provided screenshots below so you can take a look and see if i may be doing anything incorrect
Attachments:
You must be logged in to view attached files.November 27, 2019 at 6:58 am #159279
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and provide the site admin access to the private area so that we could check and suggest.
Best Regards
November 29, 2019 at 11:41 pm #160072
gomezchris94Participantthank you for getting back to me i do believe the social icons portion of the theme is bugged. i deleted all additional plugins after i noticed that they did not work and now my social icons are appearing on my footer section on my home page but when i access another page the social icons disappear. this is something really important that i would like to resolve. below i will display screenshots of what im referring too
Attachments:
You must be logged in to view attached files.November 30, 2019 at 1:21 pm #160156
Elise NoromitMemberHello,
Please provide the site admin access to the private area so that I could check the settings and suggest
Best Regards
December 1, 2019 at 8:36 pm #160419
gomezchris94Participanti have provided the log in credentials below in the private content section, i was also hoping you could take a look at my map it seems to not be working correctly as well, thank you
December 2, 2019 at 8:11 am #160466
Elise NoromitMemberHello,
You have provided Cpanel access and I need access to your site, please provide the access to the WordPress admin panel.
Best Regards
December 4, 2019 at 7:52 pm #161148
gomezchris94Participanti normally access my wordpress through bluehost.com but try these credentials
December 5, 2019 at 7:46 am #161211
Elise NoromitMemberHello,
Navigate to Appearance > Widgets;
Add a text widget to the Footer Column
Insert the code
[social_buttons type="follow"]
or[social_buttons type="share"]
in to the text widget https://prnt.sc/q6gkl3It works https://prnt.sc/q6glxv You have set “follow” so when you press the icon you follow the page.
Best Regards
December 7, 2019 at 8:28 pm #161823
gomezchris94Participantthe problem has not been resolved! when u first open the site the social icons show but once you click on another page the social icons no longer appear. please take a look at the images in my previous post
December 8, 2019 at 11:13 am #161890
Elise NoromitMemberHello,
I have checked a couple of pages and do not see the problem. https://prnt.sc/q7typl https://prnt.sc/q7tz9m
Please provide the page URL with the problem.
Best Regards
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AuthorPosts
Tagged: EXTERNAL PLUG INS, Social icons
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